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Moen
Moen
1,001 – 5,000 Employees
H1B Visa SponsorConstructionHardwareManufacturing
Moen develops and sells kitchen and bathroom plumbing products for homeowners, contractors, and other professionals. Its range includes faucets, sinks, shower systems, toilets, disposals, water filtration products, and connected devices for water monitoring and shutoff. Moen reaches customers through retail, professional, and eCommerce channels, while also supporting product installation, replacement parts, and warranty needs. For job seekers, the company’s work spans plumbing hardware, manufacturing, construction-related products, retail operations, and smart-home water technology.
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Inside Sales Representative, SpringWell Water Filtration

Guide homeowners through consultative sales of SpringWell water filtration systems, from inbound inquiry to purchase. Recommend residential water treatment options suited to each customer’s water concerns, budget, and installation needs.

IDIndonesiaUSUnited StatesIDIdaho
$35,000 – $55,000 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredSales

Description

  • Connect with homeowners through phone, chat, email, and planned follow-ups to handle inbound inquiries.
  • Manage the sales process independently for standard and moderately complex system setups.
  • Ask structured questions to identify customers’ water quality concerns and priorities.
  • Explain water test results and technical information in clear, practical terms.
  • Introduce SpringWell products and recommend options that fit customers’ needs, budgets, and installation requirements.
  • Advance prospective sales toward completion and address common objections.
  • Provide a professional, confidence-building experience that supports customer decisions.
  • Keep CRM entries, call notes, follow-up plans, and sales pipeline activity up to date.
  • Develop product knowledge, including system features, installation considerations, and competing options.
  • Refer complex technical questions to others and build the skills to resolve them independently over time.
  • Achieve revenue and productivity goals while pursuing relevant additional sales opportunities.
  • Share common customer questions, objections, and water concerns with colleagues and the marketing and product teams.

Requirements

  • At least two years of inside sales experience with a record of achieving results.
  • Ability to manage the entire sales process independently, from qualifying prospects through closing.
  • Strong skills in needs-based customer discovery and addressing objections.
  • Experience selling considered purchases or consultative solutions rather than purely transactional products.
  • Ability to handle a high volume of inbound leads while maintaining consistent conversion practices.
  • Proficiency with CRM tools for pipeline management, follow-ups, and forecasting.
  • Preferred: Experience selling water treatment, home services, or technical home improvement systems such as HVAC or solar.
  • Preferred: In-depth knowledge of residential water quality concerns and installation requirements.

Benefits

  • Annual bonus tied to company and individual performance, or a sales incentive plan based on the role.
  • Comprehensive health plan options.
  • Competitive 401(k) program with a company contribution.
  • Employee discounts on products.
  • Flexible time off.
  • Adoption support benefits.
  • Employee Resource Groups.
  • Reasonable accommodations for employees with disabilities.

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