EPIC Health - Exclusive Physicians | Integrated & Comprehensive
EPIC Health - Exclusive Physicians | Integrated & Comprehensive
51 – 200 Employees
B2CHealthcareWellness
EPIC Health - Exclusive Physicians | Integrated & Comprehensive is a community-focused healthcare network providing integrated primary and specialty care. Its services span same-day and routine care, surgery, radiology, laboratory and pharmacy support, behavioral health, addiction management, pediatrics, physical therapy, chronic condition and pain management, and coordinated care management. Founded by Dr. Greg Naman and Dr. Ted Naman around the early 2000s, the organization focuses on expanding access for underserved communities and combining technology with coordinated treatment, including tools for scheduling, billing assistance, and financial support. Its multidisciplinary healthcare team supports patients across several care settings and locations.

Inside Sales Representative in Southfield, MI

Sell healthcare plans and Direct Primary Care services through onsite prospect outreach in Southfield. Manage lead qualification, CRM pipelines, appointments, follow-up, and conversions.

Description

  • Reach qualified leads and prospective clients through outbound calls, email campaigns, and consistent follow-up
  • Explain Unity self-funded health plans and Exodus Direct Primary Care services to prospective customers
  • Assess prospect needs, qualify sales opportunities, answer questions, and suggest suitable solutions
  • Turn inbound inquiries and referrals into qualified appointments, proposals, or enrollment prospects
  • Track daily calls, appointments, follow-ups, and pipeline activity
  • Record prospect conversations, sales actions, and results accurately in the CRM
  • Develop the pipeline through cold and warm leads, referrals, digital inquiries, and employer-provided prospecting resources
  • Move prospects through each stage of the sales process from first interest to next steps
  • Apply defined sales processes and follow-up methods to strengthen engagement and conversion
  • Review open opportunities, address obstacles to closing, and keep pipeline forecasts current
  • Work with sales leaders to meet individual and team performance targets
  • Coordinate lead generation and transitions with marketing, community outreach, and outside sales teams
  • Assist with scheduling and follow-up for larger employer, municipal, and strategic accounts
  • Provide feedback about lead quality, prospect concerns, and relevant market developments
  • Complete sales training, practice exercises, and continuing product education
  • Coordinate with business-line leaders to provide accurate information and a professional prospect experience

Requirements

  • At least 1–3 years of experience in inside sales, outbound sales, or call-center sales
  • Healthcare, insurance, or employee benefits sales experience is preferred
  • Communicate clearly and project confidence and professionalism by phone
  • Manage high-volume outreach while pursuing activity and revenue targets
  • Use consultative selling techniques to uncover needs and respond to objections
  • Learn and clearly describe healthcare, insurance, and Direct Primary Care concepts
  • Use CRM platforms and keep sales documentation accurate
  • Stay organized while managing follow-up responsibilities and competing priorities
  • Bring a motivated, results-focused approach to the role
  • Complete applicable background checks and other required pre-employment steps

Benefits

  • Hourly compensation with commission opportunities
  • Formal sales training with continued professional development
  • Experience with healthcare services, self-funded health plans, and Direct Primary Care
  • Potential advancement into Team Lead, Outside Sales, or sales management positions
  • Collaborative team setting supported by experienced leaders
  • Monday through Friday schedule with no weekend work

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