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Genpact
Genpact
Artificial IntelligenceB2B
Genpact is a global professional services and digital transformation company helping large enterprises apply data, artificial intelligence, and technology to complex business operations. Its services combine consulting, managed operations, intelligent automation, agentic AI, and data expertise across functions such as finance and accounting, supply chain, risk and compliance, and customer experience. Genpact works with organizations in industries including banking, insurance, consumer goods, healthcare, manufacturing, and high tech, supporting efforts to modernize processes and turn AI investments into measurable operational outcomes. Its teams bring together domain knowledge, analytics, and technology to help enterprise clients scale transformation across core business functions.
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Global Relationship Manager – CPG and Deduction Management

Lead consumer packaged goods relationships, commercial models, and growth initiatives in Deduction Management at Genpact. Drive AI-enabled transformation, client value, and revenue through strategic collaboration.

USUnited StatesILIllinois
$100,000 – $125,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredAccount ManagerSales
ITSM

Description

  • Cultivate relationships with CPG sales organizations and shape go-to-market plans that support business growth
  • Create commercial models that strengthen Genpact’s value proposition and increase revenue
  • Develop and execute data strategies for promotional planning and delivery
  • Partner with senior Sales and Operations leaders to develop and close new business
  • Coordinate cross-functional client issues and deliver timely resolutions
  • Create growth plans that balance financial performance with customer satisfaction
  • Maintain operational excellence through governance, prioritization, and effective resource allocation
  • Assess emerging markets and customer requirements within Deduction Management
  • Find opportunities to improve processes, automate work, and optimize workflows
  • Convert strategic direction into practical, actionable business plans
  • Prepare and oversee customer-meeting materials with Sales, Operations, Value Share, Transformation, and Digital teams
  • Position Genpact products and services according to client business requirements
  • Create and present case studies that illustrate Genpact’s value-sharing results

Requirements

  • Bachelor’s degree in Commerce, Economics, or Finance, or a master’s degree in Business Administration or Business Analytics
  • ITIL Foundation certification in IT Service Management from Axelos
  • Experience with business consulting, CRM, digital business strategy, financial analysis and reporting, global business strategy, sales, and sales forecasting
  • Advanced English proficiency at C1 level
  • Availability for day-shift work in the United States
  • Applicants located in Los Angeles, California are not eligible

Benefits

  • Practical experience supported by mentoring and extensive learning opportunities
  • Opportunities to contribute to AI-led transformation and innovation
  • Collaboration with a global workforce of more than 140,000 professionals
  • An integrity- and inclusion-focused workplace culture

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