EMCOR Group, Inc.
EMCOR Group, Inc.
EMCOR Group, Inc. provides mechanical and electrical construction, facilities services, and industrial maintenance for complex commercial, institutional, and industrial sites. Through its subsidiary companies, the group designs and builds critical infrastructure, operates and maintains facilities around the clock, delivers industrial services, and supports energy-efficiency initiatives. Its work includes environments such as data centers, hospitals, and large-scale industrial operations, with safety, sustainability, and corporate governance central to its approach.

Facility Coordinator - Tempe, AZ (Hybrid)

Coordinate maintenance requests, vendors, work orders, and customer support for EMCOR’s childcare-center facilities. Help maintain safe, functional daily operations in a hybrid position.

Description

  • Handle incoming calls to the LC Help Desk during assigned hours
  • Gather required details and dispatch the appropriate resources within the required timeframe
  • Open, monitor, and close assigned work orders
  • Follow up with vendors and clients on outstanding work
  • Maintain accurate project information in the customer portal
  • Communicate and escalate issues to Facility Managers, customers, vendors, and other relevant contacts
  • Resolve third-party invoice issues with the account team and Accounts Payable
  • Record work order approvals in the CMMS
  • Inform internal and external vendors when approvals are issued
  • Support recurring service schedules and preventive maintenance programs
  • Coordinate additional projects as assigned
  • Participate in meetings with Facility Managers, colleagues, and leadership to coordinate operations
  • Complete other assigned responsibilities

Requirements

  • High school diploma with equivalent experience or an associate degree
  • One to three years of experience in facilities coordination, building operations, or a related role in a fast-paced setting
  • Previous CMMS experience is preferred
  • Valid driver’s license
  • Ability to understand safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to prepare routine reports and correspondence
  • Ability to communicate effectively with groups of customers or employees
  • Adaptability in a rapidly changing, fast-paced work environment
  • Availability for short-notice overtime and holiday coverage when needed
  • Ability to manage multiple responsibilities with limited supervision
  • Ability to work under pressure, make sound decisions with limited information, and recognize when escalation is necessary
  • Strong customer service orientation
  • Critical thinking and problem-solving ability
  • Strong organizational and time-management skills
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word
  • Ability to regularly lift or move up to 50 pounds

Benefits

  • Competitive salary and benefits package
  • Overtime and holiday coverage opportunities as needed

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