Fieldly
Fieldly
11 – 50 Employees
Construction

Fieldly develops project management software for the construction industry. Created in Malmö, Sweden, the platform helps construction teams coordinate work, track time and expenses, and reduce the administrative effort associated with managing projects.

Designed for both field workers and project managers, Fieldly provides a more practical alternative to fragmented or outdated processes. Its software has been used in more than 350,000 construction projects worldwide and has received recognition for innovation.

Customer Success Manager - Hybrid

Help construction and installation companies adopt Fieldly’s digital project-management platform. Train users, support integrations, capture product feedback, and help customers achieve lasting value.

Description

  • Onboard new users across Fieldly’s web application and mobile app
  • Deliver web-based training for project managers, CEOs, and administrators
  • Train field workers to use the mobile app
  • Help customers realize the full value of Fieldly
  • Ensure integrations with accounting systems and material wholesalers work effectively
  • Prepare for customer meetings and follow up with onboarded customers
  • Identify expansion opportunities in partnership with customers
  • Share insights, practical solutions, product tips, and updates
  • Connect customers with the product team by capturing and communicating feedback
  • Improve internal Customer Success processes

Requirements

  • Experience as a Customer Success Manager or in a comparable product-focused B2B customer role
  • Strong technical aptitude and a genuine interest in smart solutions
  • Post-secondary education, preferably in service, technology, or business and finance
  • Fluency in Swedish and English
  • A confident, proactive, and accountable approach
  • Strong teaching skills with an organized, solution-oriented mindset
  • Ability to manage multiple customers at the same time
  • Ability to listen, analyze needs, and guide people effectively
  • Experience using digital tools, web applications, and mobile apps

Benefits

  • Tuesday breakfast
  • Pizza lunch on the last day of each month
  • Wellness hour
  • Bike leasing
  • After-work events and meetups
  • Strong company culture
  • Personal development opportunities
  • Fun and challenging tasks
  • Hybrid work

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