Fieldly
Fieldly
11 – 50 कर्मचारी
निर्माण

Fieldly निर्माण उद्योग के लिए परियोजना प्रबंधन सॉफ़्टवेयर विकसित करता है। स्वीडन के माल्मो में स्थापित यह प्लेटफ़ॉर्म निर्माण टीमों को काम का समन्वय करने, समय और खर्चों पर नज़र रखने तथा परियोजनाओं के प्रबंधन से जुड़े प्रशासनिक कार्यों को कम करने में मदद करता है।

मैदानी कर्मचारियों और परियोजना प्रबंधकों, दोनों के लिए तैयार किया गया Fieldly बिखरी हुई या पुरानी प्रक्रियाओं का अधिक व्यावहारिक विकल्प उपलब्ध कराता है। इसके सॉफ़्टवेयर का उपयोग दुनिया भर में 350,000 से अधिक निर्माण परियोजनाओं में किया जा चुका है और इसे नवाचार के लिए मान्यता भी मिली है।

Customer Success Manager - Hybrid

Help construction and installation companies adopt Fieldly’s digital project-management platform. Train users, support integrations, capture product feedback, and help customers achieve lasting value.

विवरण

  • Onboard new users across Fieldly’s web application and mobile app
  • Deliver web-based training for project managers, CEOs, and administrators
  • Train field workers to use the mobile app
  • Help customers realize the full value of Fieldly
  • Ensure integrations with accounting systems and material wholesalers work effectively
  • Prepare for customer meetings and follow up with onboarded customers
  • Identify expansion opportunities in partnership with customers
  • Share insights, practical solutions, product tips, and updates
  • Connect customers with the product team by capturing and communicating feedback
  • Improve internal Customer Success processes

आवश्यकताएँ

  • Experience as a Customer Success Manager or in a comparable product-focused B2B customer role
  • Strong technical aptitude and a genuine interest in smart solutions
  • Post-secondary education, preferably in service, technology, or business and finance
  • Fluency in Swedish and English
  • A confident, proactive, and accountable approach
  • Strong teaching skills with an organized, solution-oriented mindset
  • Ability to manage multiple customers at the same time
  • Ability to listen, analyze needs, and guide people effectively
  • Experience using digital tools, web applications, and mobile apps

लाभ

  • Tuesday breakfast
  • Pizza lunch on the last day of each month
  • Wellness hour
  • Bike leasing
  • After-work events and meetups
  • Strong company culture
  • Personal development opportunities
  • Fun and challenging tasks
  • Hybrid work

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