Fieldly
Fieldly
11 – 50 Angajați
Construcții

Fieldly dezvoltă software pentru gestionarea proiectelor din industria construcțiilor. Creată în Malmö, Suedia, platforma ajută echipele de construcții să coordoneze activitatea, să urmărească timpul și cheltuielile și să reducă efortul administrativ asociat gestionării proiectelor.

Concepută atât pentru muncitorii de pe teren, cât și pentru managerii de proiect, Fieldly oferă o alternativă mai practică la procesele fragmentate sau învechite. Software-ul său a fost utilizat în peste 350.000 de proiecte de construcții din întreaga lume și a fost apreciat pentru caracterul său inovator.

Customer Success Manager - Hybrid

Help construction and installation companies adopt Fieldly’s digital project-management platform. Train users, support integrations, capture product feedback, and help customers achieve lasting value.

Descriere

  • Onboard new users across Fieldly’s web application and mobile app
  • Deliver web-based training for project managers, CEOs, and administrators
  • Train field workers to use the mobile app
  • Help customers realize the full value of Fieldly
  • Ensure integrations with accounting systems and material wholesalers work effectively
  • Prepare for customer meetings and follow up with onboarded customers
  • Identify expansion opportunities in partnership with customers
  • Share insights, practical solutions, product tips, and updates
  • Connect customers with the product team by capturing and communicating feedback
  • Improve internal Customer Success processes

Cerințe

  • Experience as a Customer Success Manager or in a comparable product-focused B2B customer role
  • Strong technical aptitude and a genuine interest in smart solutions
  • Post-secondary education, preferably in service, technology, or business and finance
  • Fluency in Swedish and English
  • A confident, proactive, and accountable approach
  • Strong teaching skills with an organized, solution-oriented mindset
  • Ability to manage multiple customers at the same time
  • Ability to listen, analyze needs, and guide people effectively
  • Experience using digital tools, web applications, and mobile apps

Beneficii

  • Tuesday breakfast
  • Pizza lunch on the last day of each month
  • Wellness hour
  • Bike leasing
  • After-work events and meetups
  • Strong company culture
  • Personal development opportunities
  • Fun and challenging tasks
  • Hybrid work

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