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Higginbotham
Higginbotham
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
Higginbotham is an employee-owned insurance brokerage and advisory firm serving businesses and individuals. Its work spans commercial and specialty insurance, risk management, claims advocacy, employee benefits, retirement plan administration, HR outsourcing and technology, and personal insurance. With a focus on tailored guidance and ongoing client support, the company helps organizations and individuals address insurance needs, workforce programs, and longer-term financial planning.
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Commercial Lines Client Service Manager in Port Arthur (Hybrid)

Support commercial insurance producers and clients with policy servicing, endorsements, audits, cancellations, invoicing, and billing. Join Higginbotham in a hybrid client service role based in Port Arthur, Texas.

USUnited StatesTXTexasHybridFull-timeJuniorMiddleEnglish RequiredClient ServicesClient Services Representative

Description

  • Support producers and clients in maintaining commercial lines insurance coverage
  • Prepare endorsement requests for insurance carriers
  • Track carrier responses and confirm endorsements are added to existing policies
  • Process endorsements through invoicing and client delivery
  • Review audits by verifying rates, exposures, and prior premiums
  • Manage cancellations and resolve billing issues
  • Coordinate with staff and clients to collect information for policy changes
  • Apply established agency procedures to daily work
  • Provide technical assistance to Marketing Executives and Producers
  • Build and sustain relationships with internal and external clients

Requirements

  • At least two years of property and casualty servicing experience is preferred
  • An active Property and Casualty license is required; Higginbotham will assist with obtaining licensure if needed
  • Working proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
  • Applied Epic experience is preferred; comparable Account Management System knowledge is also acceptable
  • Ability to lift up to 25 pounds
  • Frequent visual focus is required for reading documents and computer screens
  • Frequent hearing and speaking are required for telephone and in-person communication
  • Regular keyboarding, writing, and 10-key data-entry movements are required
  • Role activities include walking, bending, sitting, reaching, and stretching in all directions

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription drug coverage
  • 401(k) plan
  • Equity incentive plan
  • Supplemental benefits supporting physical, emotional, and financial wellbeing
  • Employee Wellness Program
  • Company-paid holidays
  • Paid time off

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