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WeightWatchers
WeightWatchers
1,001 – 5,000 Employees
Food & BeverageHealthHealthcare
WeightWatchers is a health-focused company working across healthcare, health, and food and beverage to help people build more sustainable relationships with food. Its personalized weight-loss programs combine nutritional education, behavior-change support, expert coaching, member community, and digital tools such as a mobile app for meal tracking and tailored meal plans. Founded in 1963, WeightWatchers has a team of approximately 1,001 to 5,000 employees.
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Client Success Consultant at WeightWatchers (Hybrid, US)

Support WeightWatchers employer and health-plan wellness programs by preparing marketing materials, reporting presentations, and account deliverables.

USUnited States
$20 – $25 / hour
HybridFull-timeJuniorEnglish RequiredCustomer SuccessCustomer Success Manager

Description

  • Coordinate marketing, reporting, and project management work across the Client Success team.
  • Help Client Success Managers serve key accounts and deliver client work.
  • Prepare tailored marketing asset packets aligned with client marketing strategies.
  • Build quarterly and annual presentations that demonstrate program value.
  • Keep CRM account records accurate and up to date.
  • Work with colleagues in strategy, sales, operations, marketing, client success, and Data Analytics.
  • Compile client results and reporting for presentations to clients.
  • Contribute to enhanced reporting, ad hoc business projects, and new or returning client launches.
  • Coordinate internal teams to resolve issues and provide day-to-day client support.
  • Report to the Vice President of Client Success.

Requirements

  • Bachelor’s degree.
  • One to three years of related experience in marketing, sales, client success, project management, or wellness.
  • Self-directed and proactive, with the ability to pursue business goals with limited supervision.
  • Strong organization skills for work with tight deadlines.
  • Interest in documenting and improving processes.
  • Ability to build relationships with internal and external partners.
  • Strong time management, planning, prioritization, logistics, and scheduling skills.
  • Excellent written and spoken communication.
  • Comfort working in a fast-paced, distributed workforce.
  • Google Suite experience; familiarity with HubSpot, Looker, and Jira is preferred.

Benefits

  • Hybrid work arrangement.
  • Workers’ compensation insurance for eligible employees.
  • Equal opportunity commitment and an inclusive workplace.

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