C
CEO LAWYER
CEO LAWYER is a U.S.-based personal injury law firm representing clients nationwide on a contingency-fee basis. Its practice covers car, truck, motorcycle, and rideshare accidents, as well as slip-and-fall incidents, workplace injuries, medical malpractice, defective products, and wrongful-death claims. The firm provides free case evaluations around the clock, coordinates medical care, advances case-related costs, and keeps clients informed throughout the legal process. CEO LAWYER also publishes practical resources and FAQs to help prospective clients understand their options when seeking compensation after an injury.

Bilingual English-Arabic Intake Specialist (Remote, Egypt)

Remote bilingual intake specialist qualifying personal injury leads for CEO Lawyer. The role covers client intake, referrals, document handling, and case transfers.

Description

  • Review emails and chats for new leads, file setup requests, audits, and other needs
  • Organize contracts, termination letters, photos, and related documents in Dropbox
  • Handle inbound calls from clients and prospective clients
  • Route calls to the appropriate team member
  • Create Filevine projects for new clients and requested tools
  • Document comments, observations, and status updates
  • Review and record new contracts in Filevine
  • Follow up with assigned leads and preserve lead quality
  • Respond to prospective clients, ask qualifying questions, complete sign-in, or escalate calls
  • Complete new-client intake and transfer cases to the Pre-Litigation department
  • Send case submission emails to the Pre-Litigation department
  • Arrange clinic referrals based on client location
  • Attend stand-up and daily, weekly, and monthly meetings
  • Close contracts

Requirements

  • Fluency in both English and Arabic
  • Three years of experience in remote sales or intake
  • Background in sales
  • Personal injury experience is a plus
  • Personal computer or laptop
  • Wired modem connection recommended
  • Noise-canceling headset
  • Quiet workspace
  • Responsible for local taxes
  • Availability for weekend and evening shifts aligned with US time

Benefits

  • Remote work arrangement
  • Weekend and evening shifts aligned with US time
  • Opportunity to work with a rapidly growing personal injury law firm
  • Training, professional growth, development, and knowledge-sharing culture
  • Values centered on accountability, teamwork, respect, ethics, humility, trust, hunger, and education

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