C
CEO LAWYER
CEO LAWYER — АҚШ-та орналасқан, бүкіл ел бойынша клиенттерге ұтысқа байланысты ақы негізінде өкілдік ететін жеке жарақаттар жөніндегі заң фирмасы. Фирма автокөлік, жүк көлігі, мотоцикл және көлік бөлісу қызметі апаттарымен қатар, тайып құлау оқиғалары, жұмыс орнындағы жарақаттар, медициналық немқұрайлылық, ақаулы өнімдер және заңсыз өлімге қатысты талаптар бойынша жұмыс істейді. Фирма тәулік бойы істі тегін бағалауды ұсынады, медициналық көмекті үйлестіреді, іске байланысты шығындарды алдын ала өтейді және клиенттерді заң процесі барысында хабардар етіп отырады. Сонымен қатар CEO LAWYER жарақаттан кейін өтемақы талап ететін адамдарға өз мүмкіндіктерін түсінуге көмектесу үшін практикалық ресурстар мен жиі қойылатын сұрақтарды жариялайды.

Bilingual English-Arabic Intake Specialist (Remote, Egypt)

Remote bilingual intake specialist qualifying personal injury leads for CEO Lawyer. The role covers client intake, referrals, document handling, and case transfers.

Сипаттама

  • Review emails and chats for new leads, file setup requests, audits, and other needs
  • Organize contracts, termination letters, photos, and related documents in Dropbox
  • Handle inbound calls from clients and prospective clients
  • Route calls to the appropriate team member
  • Create Filevine projects for new clients and requested tools
  • Document comments, observations, and status updates
  • Review and record new contracts in Filevine
  • Follow up with assigned leads and preserve lead quality
  • Respond to prospective clients, ask qualifying questions, complete sign-in, or escalate calls
  • Complete new-client intake and transfer cases to the Pre-Litigation department
  • Send case submission emails to the Pre-Litigation department
  • Arrange clinic referrals based on client location
  • Attend stand-up and daily, weekly, and monthly meetings
  • Close contracts

Талаптар

  • Fluency in both English and Arabic
  • Three years of experience in remote sales or intake
  • Background in sales
  • Personal injury experience is a plus
  • Personal computer or laptop
  • Wired modem connection recommended
  • Noise-canceling headset
  • Quiet workspace
  • Responsible for local taxes
  • Availability for weekend and evening shifts aligned with US time

Артықшылықтар

  • Remote work arrangement
  • Weekend and evening shifts aligned with US time
  • Opportunity to work with a rapidly growing personal injury law firm
  • Training, professional growth, development, and knowledge-sharing culture
  • Values centered on accountability, teamwork, respect, ethics, humility, trust, hunger, and education

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