CNA Insurance
CNA Insurance
CNA Insurance is a global commercial insurer serving businesses across industries such as construction, healthcare, manufacturing, financial services, and real estate. Founded in 1897, the company combines business insurance with risk management and loss-control expertise, offering coverage that includes property, casualty, commercial auto, cyber liability, general liability, workers’ compensation, management and professional liability, equipment breakdown, and other specialized solutions. Its work is focused on helping organizations identify exposures, manage operational risks, and protect against losses through insurance programs tailored to their business needs.

Administrative Assistant II, Commercial Underwriting

Support CNA’s Commercial Underwriting leaders with calendars, travel, reporting, and day-to-day business operations. Coordinate logistics, systems, projects, and confidential information across hybrid office locations.

Description

  • Provide administrative and logistical support to Commercial Underwriting leaders.
  • Manage complex calendars, meeting logistics, and schedules; anticipate conflicts and resolve issues independently.
  • Arrange business travel from start to finish and process expense reports.
  • Draft and distribute correspondence, reports, presentations, and meeting materials.
  • Prepare datasets, reports, and presentation materials for senior leaders and meetings.
  • Maintain electronic files, SharePoint sites, and databases with version control.
  • Protect sensitive and confidential information.
  • Assist with broker and agency activities.
  • Update business opportunities, relationships, and reports in Salesforce and internal systems.
  • Coordinate with internal teams on onboarding, changes, and agency needs.
  • Collect data and prepare analyses, reports, and presentations.
  • Act as a contact for leaders and internal partners.
  • Identify solutions and escalate complex issues as needed.
  • Support special projects and coordinate meetings, events, and team activities.
  • Provide support for facilities and office operations, including supplies, equipment, and vendors, as needed.
  • Process invoices, accounts payable tasks, and operational requests.

Requirements

  • Some college coursework is preferred in business, accounting, marketing, or a related field.
  • Typically, at least four years of administrative experience, preferably supporting leaders or teams in a corporate or professional services setting.
  • Strong written and verbal communication, sound judgment, and a professional manner.
  • Excellent organization and ability to manage competing priorities and deadlines.
  • Strong interpersonal skills and ability to work across teams, functions, and levels.
  • Ability to work independently, anticipate needs, and address issues proactively.
  • Intermediate Microsoft 365 skills, including Outlook, Teams, Word, PowerPoint, and Excel; strong PowerPoint and Excel skills are preferred.
  • Experience with AI productivity tools such as Copilot, and willingness to learn new technologies.
  • Familiarity with data analysis or reporting tools such as Power BI or Looker is a plus.

Benefits

  • Comprehensive, competitive benefits package.
  • Benefits designed to support physical, financial, emotional, and social wellbeing.
  • Reasonable accommodations are available to qualified individuals with disabilities during recruitment.

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