Moneyfarm
Moneyfarm
51 – 200 कर्मचारी
B2Cफिनटेकवित्त
Moneyfarm एक फिनटेक और वित्तीय सेवा कंपनी है, जिसका उद्देश्य व्यक्तिगत निवेश को अधिक सुलभ बनाना है। इसका प्लेटफ़ॉर्म निवेश योजना, परिसंपत्ति आवंटन, संपत्ति प्रबंधन और व्यक्तिगत वित्त सेवाओं का समर्थन करता है, जिसमें ETF और बचत पर विशेष ध्यान दिया जाता है। Moneyfarm लोगों के व्यक्तिगत वित्तीय लक्ष्यों के अनुरूप अनुकूलित पोर्टफोलियो तैयार करती है और 80,000 से अधिक निवेशकों को सेवा देती है। कंपनी के प्रबंधन के तहत 2.2 अरब पाउंड से अधिक की परिसंपत्तियाँ हैं। इसकी टीम प्रौद्योगिकी, निवेश और उपभोक्ता वित्तीय सेवाओं के संगम पर काम करती है।

Operations Manager, UK Operations

Lead Moneyfarm’s UK operations across regulatory controls, transfers, cash management, reporting and client service at a pan-European digital wealth manager.

विवरण

  • Lead and support the UK Core, Transfers and Support teams in their daily work.
  • Set team objectives, give feedback and build a collaborative, high-performing culture.
  • Manage the UK Core team directly.
  • Align UK operations with Group objectives.
  • Oversee KYC and AML checks.
  • Manage account openings and closures.
  • Handle ISA and pension transfers.
  • Calculate client invoices.
  • Manage client cash inflows and outflows.
  • Oversee asset transfers.
  • Manage regulatory and client reporting.
  • Create processes and improve existing ones for efficiency, quality and scale.
  • Keep operating procedures reviewed, current and documented.
  • Build working relationships across Compliance, CASS, Product, Customer Service, Italy Operations, custodians, providers, partners, regulators and auditors.
  • Promote a client-first culture across the UK market.
  • Track UK Operations performance through live dashboards, KPIs and SLAs.
  • Work with UK CRM and Customer Service to improve customer journeys.
  • Agree SLAs and maintain the published UK priority order.
  • Ensure Product and Tech prioritise operational needs.
  • Coordinate improvements with the Head of Client Operations and the Italy Operations Manager.

आवश्यकताएँ

  • Build, engage and influence relationships with internal and external stakeholders.
  • Prioritise work effectively.
  • Lead, motivate, coach and develop team members.
  • Bring a client-first mindset.
  • Know financial intermediary regulations, including AML, MiFID, MiFIDPRU, COM100, CASS, Consumer Duty and FATCA/CRS.
  • Understand back-office processes for SIPPs, ISAs, discretionary portfolio management and trading.
  • Apply strong analytical and problem-solving skills.
  • Adapt quickly in a fast-moving, changing environment.
  • Provide flexible support during periods of high workload.
  • Use Microsoft Excel proficiently.
  • Have at least five years’ experience in a relevant role.
  • A bachelor’s degree in Economics, Accounting or Law is preferred.

लाभ

  • Flexible working arrangements.
  • A workplace culture focused on diversity and inclusion.

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