Computacenter
Computacenter
Computacenter एक प्रौद्योगिकी और सेवा प्रदाता है, जो बड़े कॉर्पोरेट और सार्वजनिक क्षेत्र के संगठनों को अपने परिचालन को आधुनिक बनाने में मदद करता है। इसका कार्य प्रौद्योगिकी की सोर्सिंग, पेशेवर सेवाओं और प्रबंधित सेवाओं तक फैला है, जिसमें उत्पादकता और सुरक्षा को मजबूत करने के लिए तैयार समाधान शामिल हैं। कंपनी ग्राहकों के साथ दीर्घकालिक संबंध बनाती है और प्रौद्योगिकी सेवाएँ प्रदान करने के अपने तरीके में स्थिरता तथा सामाजिक जिम्मेदारी को शामिल करती है।

Director, Data Center Field Engineering

Lead Computacenter’s North American data center field engineering organization, with responsibility for workforce scale, partner capacity, delivery performance, and operational readiness. Guide mission-critical infrastructure programs through strong leadership, planning, and execution oversight.

विवरण

  • Lead and develop three Data Center Field Engineering Practice Leads while maintaining clear accountability.
  • Define standards for leadership, workforce readiness, utilization, delivery health, quality, performance management, and accountability.
  • Maintain an outlook on demand, capacity, skills, geography, workforce risk, and future hiring or partner needs.
  • Develop workforce strategies across employees, contractors, and delivery partners according to demand, capability, cost, location, and risk.
  • Manage the Data Center partner ecosystem to ensure appropriate capability, capacity, geographic coverage, quality, and union or non-union support.
  • Track major customer engagements, delivery risks, resource constraints, partner issues, quality trends, and escalations.
  • Lead major delivery issues that require organizational, workforce, partner, or cross-functional decisions.
  • Advance consistent Field Engineering methods, tools, quality standards, escalation practices, and operating processes.
  • Monitor utilization, workforce costs, partner spending, labor mix, productivity, capacity, and related operating metrics.
  • Collaborate with Finance, Resource Management, PMO, RDD, Solutions, Sales, Costing and Estimating, Partner Management, and delivery leaders.
  • Support major opportunities and programs by validating delivery schedules, workforce models, field leadership, partner assumptions, and Field Engineering costs.
  • Strengthen leadership depth through succession planning and targeted development priorities.
  • Recognize recurring delivery or operational problems and lead corrective action.

आवश्यकताएँ

  • 10+ years in Field Engineering, data center infrastructure delivery, Professional Services, technical services, or a related field; 12–15+ years preferred.
  • 5+ years managing managers, leaders, or large distributed technical teams.
  • Experience leading an organization of similar size and complexity across multiple geographies or customer programs.
  • Large-scale or hyperscale data center program experience is strongly preferred.
  • Demonstrated expertise in workforce planning, capacity management, utilization, performance management, and organizational leadership.
  • Experience designing and managing partner-based delivery models.
  • Strong financial and operational judgment, including the ability to connect workforce and partner choices with utilization, cost, productivity, and delivery results.
  • Proven ability to lead through other leaders instead of personally managing every project or escalation.
  • Ability to collaborate effectively across technical, operational, commercial, and executive teams.
  • Strong communication, judgment, decision-making, and organizational capabilities.
  • Comfort working in a fast-changing environment where customer demand, resource needs, and delivery priorities shift quickly.
  • Strong knowledge of data center infrastructure deployment and field execution across active, construction, commissioning, colocation, mission-critical, or hyperscale environments.
  • Working knowledge of rack installation, rack build, land and level, equipment integration, structured cabling, cable management, and related physical infrastructure work.
  • Working knowledge of fiber and copper installation, routing, dressing, termination, testing, patching, labeling, documentation, and acceptance standards.
  • Understanding of site readiness, surveys, migrations, commissioning support, quality evidence, closeout, and customer-specific execution requirements.
  • Experience leading organizations that use a blended workforce of internal technical leaders, field resources, contractors, and delivery partners.
  • Understanding of operating needs for large-scale programs, rapid workforce expansion, geographic coverage, and partner-led execution.

लाभ

  • Competitive compensation plans.
  • Long-term career opportunities.
  • A range of benefit plans supporting health, future financial security, and peace of mind.

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