New Relic builds a software observability platform that helps teams monitor applications and infrastructure in one place. Its tools cover application performance, infrastructure, mobile apps, AI monitoring, and vulnerability management, bringing performance metrics and anomaly detection into view across technology stacks. This gives engineering and operations teams data to investigate issues, improve application performance, and understand how systems affect user experience.
Deal Desk Analyst
Structure compliant, profitable transactions for New Relic’s observability platform. Support Sales with pricing, contracts, approvals, revenue recognition, and deal data quality.
संयुक्त राज्य
कैलिफ़ोर्निया$80,000 – $1,08,000 / वर्ष
रिमोटपूर्णकालिकजूनियरमध्य स्तरआवश्यक भाषा: अंग्रेज़ीविश्लेषकविवरण
- Build strong partnerships with Finance, Legal, Support, and other teams.
- Coordinate deal reviews and approvals.
- Collaborate across teams on complex pricing and commercial terms.
- Equip Sales to address customer objections while protecting revenue and bookings.
- Prepare and check order forms of varying complexity for accuracy.
- Secure and record approvals for discounts and contract terms in CPQ and other required systems.
- Keep transactions aligned with New Relic’s internal policies.
- Train Sales on processes for non-standard deals.
- Review order forms, legal agreements, purchase orders, and quotes for compliance with revenue recognition and Deal Desk policies.
- Maintain accurate SFDC data for proposed and closed quotes and deals.
- Keep customer entitlements, new deal logos, commission levels, and deal amounts accurate under revenue recognition policies and operational guidelines.
आवश्यकताएँ
- At least two years of Finance or Operations experience in a high-tech environment; order entry experience is preferred.
- Salesforce and Microsoft Excel or Google Sheets proficiency preferred.
- Able to build effective working relationships across internal business units and regions.
- Strong communication, organization, and problem-solving abilities.
- High attention to detail.
- Available to cover different time zones and work additional hours when needed.
- Bachelor’s degree in Business or a related field required.
- Salesforce CPQ experience is a plus.
- Experience using Gemini AI is a plus.
- Visa sponsorship is unavailable for this role.
- Must verify identity and eligibility to work.
- Criminal background check required.
लाभ
- Eligible for the corporate bonus plan.
- Healthcare coverage.
- Dental coverage.
- Vision coverage.
- Parental leave and planning support.
- Mental health benefits.
- 401(k) plan with employer match.
- 11 paid holidays.
- Volunteer time off.
- Paid time off.
- Flexible work model with fully office-based, fully remote, and hybrid options.
- Reasonable accommodation support during the application or recruiting process.