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Delegate CX
Delegate CX
11 – 50 Xodimlar
KonsaltingKorxonaXodimlarni yollash
Delegate CX AQShdagi bizneslarga yuqori darajada tayyorlangan global mutaxassislar yordamida jamoalarini kengaytirishga ko‘maklashadi. Kompaniya mijoz tashkilotlarida to‘liq ish kunida faoliyat yuritadigan autsorsing xodimlarini tanlash, ishga moslashtirish va tashkilotga integratsiya qilish jarayonlarini qo‘llab-quvvatlash uchun o‘zining 4D jarayonini tizimli trening bilan birlashtiradi. Uning faoliyati konsalting, xodimlarni yollash va korporativ kadrlar bilan ta’minlash yo‘nalishlarini qamrab oladi. Kompaniya jamoalarni rivojlantirishni yanada samarali qilishga va biznes kengaygani sari doimiy ko‘mak berishga e’tibor qaratadi.
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Kompaniyadagi ish o‘rinlari

Accounts Receivable Credit and Collections Specialist

Manage receivables for a U.S. promotional products supplier from a home-based role in the Philippines. Handle collections, payment processing, reconciliations, credit holds, and receivables reporting.

PHFilippin
35 000 ₱ – 40 000 ₱ / oy
MasofaviyTo‘liq stavkaJuniorTalab Qilinadigan Til: inglizchaTo‘plamlar

Tavsif

  • Oversee assigned customer accounts from credit approval through payment.
  • Maintain account records through customer outreach, adjustments, write-offs, reconciliations, and credit memo processing.
  • Add new customers to the system.
  • Support the processing and setup of new account applications.
  • Obtain credit reports and send trade references.
  • Contact customers about overdue balances while building constructive business relationships.
  • Lift credit holds on orders in line with company policies and procedures.
  • Process orders that require payment in advance.
  • Take and record customer credit card payments.
  • Record daily deposits and reconcile account activity.
  • Support daily invoicing and month-end reporting.
  • Train across functions in other departments.
  • Complete other assigned responsibilities and role-related ad hoc tasks.
  • Support healthy receivables and cash flow while maintaining professional customer relationships.

Talablar

  • Bachelor’s degree in accounting, finance, business administration, or a related discipline.
  • One to three years of accounts receivable or general accounting experience, or equivalent experience.
  • Three to five years of credit and collections experience with strong commercial account negotiation skills is strongly preferred.
  • Strong spoken and written English communication skills.
  • Availability for overnight shifts in Philippine time or work aligned with U.S. operating hours.
  • Proficiency in Microsoft Office, particularly Word and Excel.
  • Experience using databases and accounting software.
  • Promotional products industry experience is helpful but not required.
  • Careful, accurate attention to detail.
  • Customer-minded approach and an ability to listen to customer needs.
  • Self-discipline, creativity, urgency, and the ability to identify and complete critical tasks independently.
  • Reliable follow-through.
  • Strong written and spoken communication and customer service skills.
  • Ability to work independently and collaboratively.
  • Good organizational and time management skills.
  • Problem-solving and analytical ability.
  • Solid understanding of accounting principles, regulations, and procedures.

Imtiyozlar

  • Permanent work-from-home arrangement.
  • Company equipment provided.
  • Employer contribution to government-mandated benefits.
  • Internet stipend after regularization.
  • HMO coverage after regularization, with an option to enroll from the first day.
  • PTO credits and service incentive leave.
  • Major live company events in spring and winter.
  • Monthly virtual employee appreciation events.
  • Company-funded career skills training courses.
  • A workplace culture that supports personal and professional development.
  • Industry-leading salary packages.

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