Delegate CX
Delegate CX
Delegate CX АҚШ-тағы бизнеске жоғары деңгейде дайындалған жаһандық мамандардың көмегімен өз командаларын кеңейтуге жәрдемдеседі. Компания клиент ұйымдарындағы толық жұмыс күніне аутсорсинг арқылы алынған қызметкерлерді іріктеу, жұмысқа бейімдеу және ұйымға кіріктіру үдерістерін қолдау үшін өзінің 4D үдерісін құрылымдалған оқытумен ұштастырады. Оның қызметі консалтинг, кадр іріктеу және корпоративтік персоналмен қамтамасыз ету салаларын қамтиды. Негізгі мақсаты — команданы дамытуды тиімдірек ету және бизнес ауқымын кеңейткен сайын тұрақты қолдау көрсету.

Accounts Receivable Credit and Collections Specialist

Manage receivables for a U.S. promotional products supplier from a home-based role in the Philippines. Handle collections, payment processing, reconciliations, credit holds, and receivables reporting.

Сипаттама

  • Oversee assigned customer accounts from credit approval through payment.
  • Maintain account records through customer outreach, adjustments, write-offs, reconciliations, and credit memo processing.
  • Add new customers to the system.
  • Support the processing and setup of new account applications.
  • Obtain credit reports and send trade references.
  • Contact customers about overdue balances while building constructive business relationships.
  • Lift credit holds on orders in line with company policies and procedures.
  • Process orders that require payment in advance.
  • Take and record customer credit card payments.
  • Record daily deposits and reconcile account activity.
  • Support daily invoicing and month-end reporting.
  • Train across functions in other departments.
  • Complete other assigned responsibilities and role-related ad hoc tasks.
  • Support healthy receivables and cash flow while maintaining professional customer relationships.

Талаптар

  • Bachelor’s degree in accounting, finance, business administration, or a related discipline.
  • One to three years of accounts receivable or general accounting experience, or equivalent experience.
  • Three to five years of credit and collections experience with strong commercial account negotiation skills is strongly preferred.
  • Strong spoken and written English communication skills.
  • Availability for overnight shifts in Philippine time or work aligned with U.S. operating hours.
  • Proficiency in Microsoft Office, particularly Word and Excel.
  • Experience using databases and accounting software.
  • Promotional products industry experience is helpful but not required.
  • Careful, accurate attention to detail.
  • Customer-minded approach and an ability to listen to customer needs.
  • Self-discipline, creativity, urgency, and the ability to identify and complete critical tasks independently.
  • Reliable follow-through.
  • Strong written and spoken communication and customer service skills.
  • Ability to work independently and collaboratively.
  • Good organizational and time management skills.
  • Problem-solving and analytical ability.
  • Solid understanding of accounting principles, regulations, and procedures.

Артықшылықтар

  • Permanent work-from-home arrangement.
  • Company equipment provided.
  • Employer contribution to government-mandated benefits.
  • Internet stipend after regularization.
  • HMO coverage after regularization, with an option to enroll from the first day.
  • PTO credits and service incentive leave.
  • Major live company events in spring and winter.
  • Monthly virtual employee appreciation events.
  • Company-funded career skills training courses.
  • A workplace culture that supports personal and professional development.
  • Industry-leading salary packages.

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