Konecta
Konecta
Konecta je globalno podjetje za uporabniško izkušnjo in zunanje izvajanje poslovnih procesov, ki organizacijam pomaga izboljšati stike s strankami in zaposlenimi. Njegove storitve združujejo človeško strokovno znanje z umetno inteligenco in generativno umetno inteligenco ter zajemajo svetovanje in svetovalne storitve, digitalno trženje, upravljano delovno okolje in rešitve z napravami kot storitvijo ter storitve na področju umetne inteligence in agentske umetne inteligence. Konecta posluje v 28 državah, zaposluje več kot 109.000 ljudi in zagotavlja podporo v več kot 40 jezikih. Organizacijam služi v sektorjih, kot so trženje, logistika in zdravstvo, pri tem pa ohranja osredotočenost na trajnost in ESG.

Remote Customer Service Advisor

Provide remote customer support for a new telecommunications company, serving customers and negotiating from Lima, Chiclayo, or Piura. The role combines human agents and AI to create distinctive customer experiences.

Opis

  • Assist customers of a new telecommunications company
  • Handle customer service in the telecommunications and contact center sector
  • Take part in the selection and training process
  • Work remotely on the morning shift
  • Combine support from human agents and AI to create distinctive customer experiences

Zahteve

  • Hold a valid national identity document (DNI)
  • Be at least 18 years old
  • Have strong communication and negotiation skills
  • Be available to work remotely on the morning shift
  • Have an operational PC or laptop with a webcam during the selection and training process
  • Have fixed internet service with a stable signal and download speeds of at least 30 Mbps
  • Live in Lima, Chiclayo, or Piura
  • Have completed secondary education
  • No professional experience is required

Ugodnosti

  • Receive an induction bonus of S/40 for each day attended during training
  • Earn a fixed salary of S/1,230 plus unlimited commissions
  • Join the payroll with all statutory benefits from the first month
  • Access professional growth opportunities from the third month
  • Use the benefits program, including personal loans, leave, and more
  • Access corporate partner offers

Sorodna delovna mesta