MDY Contact Center
MDY Contact Center
5001 – 10.000 Zaposleni
LogistikaPotovanjaTrženje
MDY Contact Center je globalni ponudnik kontaktnih centrov in zunanjega izvajanja poslovnih procesov (BPO) z več kot 25-letnimi izkušnjami na področju upravljanja uporabniške izkušnje in operativne preobrazbe. S kontaktnimi centri v Mehiki in Peruju podjetje podpira organizacije v sektorjih, kot so telekomunikacije, trgovina na drobno, finance, potovanja, izobraževanje, avtomobilska industrija in zdravstvo. Njegove storitve vključujejo preoblikovanje procesov, digitalno strategijo, avtomatizacijo, analitiko, rešitve z umetno inteligenco in concierge operacije ter lastne tehnologije, zasnovane za izboljšanje delovnih tokov v neposrednem stiku s strankami in v zaledju.

Remote Customer Service Representative for Claro HFC

Provide remote customer support for Claro HFC at MDY Contact Center, a telecommunications BPO. Resolve inquiries on rotating shifts, with paid training.

Opis

  • Handle customer inquiries about Claro HFC
  • Provide customer service in a contact center
  • Work remotely
  • Cover rotating morning or afternoon shifts
  • Attend paid training
  • Start immediately

Zahteve

  • Secondary school education
  • Teleoperator skills
  • Customer service skills
  • Call center experience
  • Availability for rotating shifts
  • Availability to attend training from 8:00 a.m. to 3:00 p.m.

Ugodnosti

  • S/200 performance bonus
  • S/26 remote work allowance
  • S/350 paid training
  • Fast career progression opportunities
  • Free private health insurance with family coverage
  • Psychological mental health support
  • Payments twice monthly and at month-end

Sorodna delovna mesta