MDY Contact Center
MDY Contact Center
5,001 – 10,000 Employees
LogisticsMarketingTravel
MDY Contact Center is a global contact center and business process outsourcing (BPO) provider with more than 25 years of experience in customer experience management and operational transformation. With contact centers in Mexico and Peru, the company supports enterprise organizations in sectors including telecommunications, retail, finance, travel, education, automotive, and healthcare. Its services span process redesign, digital strategy, automation, analytics, AI-enabled solutions, and concierge operations, alongside proprietary technology designed to improve front-office and back-office workflows.

Remote Customer Service Representative for Claro HFC

Provide remote customer support for Claro HFC at MDY Contact Center, a telecommunications BPO. Resolve inquiries on rotating shifts, with paid training.

Description

  • Handle customer inquiries about Claro HFC
  • Provide customer service in a contact center
  • Work remotely
  • Cover rotating morning or afternoon shifts
  • Attend paid training
  • Start immediately

Requirements

  • Secondary school education
  • Teleoperator skills
  • Customer service skills
  • Call center experience
  • Availability for rotating shifts
  • Availability to attend training from 8:00 a.m. to 3:00 p.m.

Benefits

  • S/200 performance bonus
  • S/26 remote work allowance
  • S/350 paid training
  • Fast career progression opportunities
  • Free private health insurance with family coverage
  • Psychological mental health support
  • Payments twice monthly and at month-end

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