Konecta
Konecta
Konecta is a global customer experience and business process outsourcing company that helps organizations improve interactions with customers and employees. Its services combine human expertise with AI and generative AI, spanning advisory and consulting, digital marketing, managed workplace and device-as-a-service solutions, and AI and agentic AI services. With operations across 28 countries, a workforce of more than 109,000 people, and support in over 40 languages, Konecta serves organizations across sectors including marketing, logistics, and healthcare, while maintaining a focus on sustainability and ESG.

Remote Customer Service Agent – Peru

Konecta is hiring a remote customer service agent in Peru to handle customer inquiries and provide a positive service experience. The role includes full-time hours and training that requires a computer and wired internet.

Description

  • Support customers and help ensure a positive service experience.
  • Work remotely from home.
  • Take part in training using a laptop or PC and a wired internet connection.
  • Work full-time hours.
  • Handle customer inquiries with a service-focused approach.

Requirements

  • Completed secondary education.
  • Availability to work fully from home.
  • A laptop or PC for training.
  • Wired internet with a speed above 30 Mbps.
  • Availability for full-time hours.
  • A proactive attitude, customer focus, and willingness to learn.
  • Less than one year of professional experience.

Benefits

  • Fixed salary plus commissions.
  • Full enrollment in the company payroll from the first day.
  • All legally required benefits.
  • Positive work environment.
  • Opportunities for professional development and growth.
  • Fully remote work from home.

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