Konecta
Konecta
Konecta is a global customer experience and business process outsourcing company that helps organizations improve interactions with customers and employees. Its services combine human expertise with AI and generative AI, spanning advisory and consulting, digital marketing, managed workplace and device-as-a-service solutions, and AI and agentic AI services. With operations across 28 countries, a workforce of more than 109,000 people, and support in over 40 languages, Konecta serves organizations across sectors including marketing, logistics, and healthcare, while maintaining a focus on sustainability and ESG.

Remote Customer Service Agent — Peru

Provide remote customer support for Konecta, using human service and AI to create distinctive customer experiences. Work from home with fixed pay and commissions.

Description

  • Assist customers with their inquiries.
  • Work remotely from home.
  • Complete training using a laptop or desktop computer and a wired internet connection.
  • Work full-time hours.
  • Combine human support with AI to create distinctive customer experiences.

Requirements

  • Completed secondary education.
  • Be available to work entirely from home.
  • Have a laptop or desktop computer available for training.
  • Have a wired internet connection faster than 30 Mbps.
  • Be available for full-time hours.
  • Show initiative, customer focus, and a willingness to learn.
  • Professional experience: less than one year.

Benefits

  • Fixed salary plus commissions.
  • Full payroll enrollment from the first day.
  • All benefits required by law.
  • A positive work environment.
  • Opportunities for professional development and growth.
  • Fully remote work from home.

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