Konecta
Konecta
Konecta ir globāls klientu pieredzes un biznesa procesu ārpakalpojumu uzņēmums, kas palīdz organizācijām uzlabot mijiedarbību ar klientiem un darbiniekiem. Tās pakalpojumi apvieno cilvēku zināšanas ar mākslīgo intelektu un ģeneratīvo mākslīgo intelektu. Tie ietver konsultācijas un konsultāciju pakalpojumus, digitālo mārketingu, pārvaldītas darba vietas un ierīces kā pakalpojumu risinājumus, kā arī mākslīgā intelekta un aģentiskā mākslīgā intelekta pakalpojumus. Konecta darbojas 28 valstīs, nodarbina vairāk nekā 109 000 cilvēku un nodrošina atbalstu vairāk nekā 40 valodās. Uzņēmums apkalpo dažādu nozaru, tostarp mārketinga, loģistikas un veselības aprūpes, organizācijas, vienlaikus koncentrējoties uz ilgtspēju un ESG principiem.

Remote Customer Service Advisor

Provide remote customer support for a new telecommunications company, serving customers and negotiating from Lima, Chiclayo, or Piura. The role combines human agents and AI to create distinctive customer experiences.

Apraksts

  • Assist customers of a new telecommunications company
  • Handle customer service in the telecommunications and contact center sector
  • Take part in the selection and training process
  • Work remotely on the morning shift
  • Combine support from human agents and AI to create distinctive customer experiences

Prasības

  • Hold a valid national identity document (DNI)
  • Be at least 18 years old
  • Have strong communication and negotiation skills
  • Be available to work remotely on the morning shift
  • Have an operational PC or laptop with a webcam during the selection and training process
  • Have fixed internet service with a stable signal and download speeds of at least 30 Mbps
  • Live in Lima, Chiclayo, or Piura
  • Have completed secondary education
  • No professional experience is required

Priekšrocības

  • Receive an induction bonus of S/40 for each day attended during training
  • Earn a fixed salary of S/1,230 plus unlimited commissions
  • Join the payroll with all statutory benefits from the first month
  • Access professional growth opportunities from the third month
  • Use the benefits program, including personal loans, leave, and more
  • Access corporate partner offers

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