Konecta
Konecta
Konecta एक वैश्विक ग्राहक अनुभव और बिज़नेस प्रोसेस आउटसोर्सिंग कंपनी है, जो संगठनों को ग्राहकों और कर्मचारियों के साथ होने वाली बातचीत बेहतर बनाने में मदद करती है। इसकी सेवाएँ मानवीय विशेषज्ञता को AI और जनरेटिव AI के साथ जोड़ती हैं तथा इनमें सलाह और परामर्श, डिजिटल मार्केटिंग, प्रबंधित कार्यस्थल और डिवाइस-एज़-ए-सर्विस समाधान, और AI व एजेंटिक AI सेवाएँ शामिल हैं। 28 देशों में संचालन, 109,000 से अधिक कर्मचारियों और 40 से अधिक भाषाओं में सहायता के साथ, Konecta मार्केटिंग, लॉजिस्टिक्स और स्वास्थ्य सेवा सहित विभिन्न क्षेत्रों के संगठनों को सेवाएँ प्रदान करती है और स्थिरता तथा ESG पर ध्यान बनाए रखती है।

Remote Customer Service Advisor

Provide remote customer support for a new telecommunications company, serving customers and negotiating from Lima, Chiclayo, or Piura. The role combines human agents and AI to create distinctive customer experiences.

विवरण

  • Assist customers of a new telecommunications company
  • Handle customer service in the telecommunications and contact center sector
  • Take part in the selection and training process
  • Work remotely on the morning shift
  • Combine support from human agents and AI to create distinctive customer experiences

आवश्यकताएँ

  • Hold a valid national identity document (DNI)
  • Be at least 18 years old
  • Have strong communication and negotiation skills
  • Be available to work remotely on the morning shift
  • Have an operational PC or laptop with a webcam during the selection and training process
  • Have fixed internet service with a stable signal and download speeds of at least 30 Mbps
  • Live in Lima, Chiclayo, or Piura
  • Have completed secondary education
  • No professional experience is required

लाभ

  • Receive an induction bonus of S/40 for each day attended during training
  • Earn a fixed salary of S/1,230 plus unlimited commissions
  • Join the payroll with all statutory benefits from the first month
  • Access professional growth opportunities from the third month
  • Use the benefits program, including personal loans, leave, and more
  • Access corporate partner offers

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