Uline je logistično in maloprodajno podjetje, ki distribuira potrebščine za odpremo in pakiranje ter industrijske, higienske, maloprodajne in skladiščne potrebščine. Leta 1980 sta ga ustanovila Liz in Dick Uihlein. Podjetje je začelo z oskrbovanjem lokalnih potreb po pripomočkih za odpremo, nato pa se je razširilo na več kot 9.000 zaposlenih v distribucijskih centrih po Združenih državah Amerike in na mednarodnih lokacijah. Njegov katalog vključuje več kot 40.000 izdelkov na zalogi ter podjetjem zagotavlja potrebščine in opremo za odpremo, skladiščenje, ravnanje z materiali in upravljanje objektov.
Customer Support Specialist — Uline, Kenosha (On-Site)
Process orders and resolve customer questions for Uline, a distributor of shipping, industrial, and packaging materials. Build customer relationships through phone, email, and chat.
Opis
- Process customer orders
- Recommend products to customers
- Manage account inquiries using advanced customer service technology
- Answer questions about products, pricing, and shipping
- Build customer relationships by phone, email, and chat
- Identify customer needs and recommend suitable Uline solutions
- Guide customers through Uline’s website and online ordering
Zahteve
- High school diploma or equivalent
- Bachelor’s degree preferred
- Strong problem-solving, listening, and communication abilities
- Previous customer service experience is a plus
- Must pass a pre-employment hair follicle drug screening
- All roles are on-site
Ugodnosti
- $2 shift differential
- Comprehensive health insurance
- 401(k) with a 6% employer match starting on the first day
- Several bonus programs
- Paid holidays
- Generous paid time off
- Tuition assistance for continuing professional education
- Low-cost daily meal options from local restaurants
- On-site fitness center
- Maintained walking paths
- Clean, modern facilities