Gemini Legal oferă servicii de asistență pentru fluxurile de lucru aferente dosarelor de compensare a lucrătorilor și cauzelor civile, ajutând avocații reclamanților și clienții acestora să gestioneze mai eficient sarcinile juridice consumatoare de timp. Cu o experiență de 20 de ani, compania se concentrează pe sprijin practic pentru gestionarea dosarelor, conceput pentru a ajuta profesioniștii din domeniul juridic să îi deservească pe lucrătorii răniți și să urmărească obținerea unor rezultate solide în dosare.
Vocational Counselor, SJDB Rehabilitation – California Remote
Guide injured California workers through SJDB voucher benefits and vocational rehabilitation services. Oversee cases, resolve escalations, train voucher teams, and apply workers’ compensation regulations at Gemini Legal.
Descriere
- Lead voucher intake by explaining SJDB benefits to injured workers and clarifying Case Specialist support
- Partner with Case Specialists to review routine files and track critical deadlines
- Resolve escalated concerns with timely, appropriate solutions
- Track industry developments, regulatory changes, and workers’ compensation updates
- Work with the Voucher team to support efficient case progression and operational quality
- Serve as an SJDB subject matter expert and support education across teams
- Provide vocational rehabilitation counseling services to injured workers and client attorneys
- Create and facilitate recurring training for the voucher team
- Research industry events, publications, and announcements to identify emerging trends and ideas
- Participate in workshops, industry events, professional reading, networking, and relevant professional societies
- Uphold Gemini Legal’s values, conduct standards, integrity, and workplace culture
- Use independent judgment and discretion while working under general supervision
- Complete other assigned responsibilities
Cerințe
- A bachelor’s degree in a related discipline is required
- At least three years of full-time experience conducting vocational evaluations and counseling and placing adults with disabilities
- VRTWC certification and accreditation are required
- Legal experience is preferred but not mandatory
- In-depth knowledge of workers’ compensation regulations, codes, and guidelines related to vocational rehabilitation and the broader industry
- Industry expertise and established relationships with relevant workers’ compensation stakeholders
- Strong verbal and written communication abilities
- Bilingual fluency in Spanish is required
- Broad knowledge of SJDB services and related operating procedures
- Ability to perform root-cause analysis
- Highly organized with strong skills in teamwork, interpersonal communication, workload planning, and organization
- Ability to manage work independently and contribute effectively to a team
- Self-directed approach and strong work ethic
- Excellent presentation abilities
- Proficiency with office applications, business phone systems, video conferencing, Google Workplace, and other computer programs
- Ability to use data and analytics to forecast, improve results, support decisions, and recommend product improvements that enhance sales performance
- Proven record of achieving goals and key performance indicators
- Experience working in an office environment
- Outstanding collaboration skills
- Successful completion of pre-employment screening
- Knowledge of HIPAA compliance is required
- Ability to perform essential job functions with or without accommodation
- Willingness and ability to travel for up to 10% of working hours when required by the role or business needs
- Ability to work in English and Spanish
Beneficii
- Medical, dental, and vision insurance coverage
- Paid time off package with PTO, sick leave, volunteer leave, and paid holidays
- 401(k) retirement plan with employer matching
- Tuition reimbursement
- Employee Assistance Program and legal assistance benefit
- Annual charitable contribution paid by the company in the employee’s name
- Employee recognition initiatives