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Johnson & Johnson
Johnson & Johnson
Sponsor pentru viza H1BAsigurare de sănătateAsistență medicalăProduse farmaceutice
Johnson & Johnson este o companie globală din domeniul sănătății, care activează în medicina inovatoare și tehnologia medicală. Echipele sale dezvoltă soluții în oncologie, imunologie, neuroștiință, oftalmologie de specialitate, îngrijire intervențională și ortopedie, combinând știința și tehnologia pentru a răspunde unor nevoi complexe de sănătate. Compania pune, de asemenea, accent pe echitatea în sănătate, sustenabilitatea mediului, diversitate și incluziune, deservind furnizori de servicii medicale, pacienți și comunități din întreaga lume.
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Locurile de muncă ale companiei

Senior Robotic Solutions Engineer, Field Service

Senior field service engineer responsible for maintaining Johnson & Johnson MedTech robotic systems. Leads repairs, troubleshooting, uptime initiatives, and customer support across field locations.

USStatele Unite ale AmericiiCACaliforniaNCCarolina de NordLa sediuNormă întreagăSeniorLimbă Obligatorie: englezăInginer de teren

Descriere

  • Develop cost-effective customer service programs and innovative field service initiatives
  • Plan projects, programs, and processes for Technical Field Service
  • Evaluate trends and competitive conditions to strengthen customer management strategies
  • Recommend hardware and peripheral equipment that meets customer needs
  • Install, configure, and adjust complex equipment for users and operators
  • Mentor junior colleagues on service techniques, processes, and responsibilities
  • Escalate business issues and opportunities to management
  • Handle robotic system setup, relocation, maintenance, repair, and de-installation
  • Review and manage data logs to troubleshoot problems and resolve issues
  • Lead the RSE Service Team in technical and operational activities that support robotic system availability
  • Maintain team documentation and performance metrics
  • Use engineering methods and ECO processes to deliver safe, durable, and reliable service solutions
  • Contribute to process improvement discussions
  • Complete continuing education and training on robotic systems
  • Follow manufacturing-environment safety procedures and hazard controls
  • Report service status and strategic progress to senior management
  • Partner with Systems Engineering, Product Support Engineering, Quality, and other teams to improve uptime and mean time to repair

Cerințe

  • Bachelor’s degree in computer science, robotics, or a related technical discipline
  • Four to six years of experience in the capital medical technology industry
  • Experience with software, mechanical and electrical systems, and multiple types of robotic technology
  • Foundational understanding of work in a medically regulated environment
  • Ability to collaborate effectively and efficiently within a team
  • Ability to define, develop, and manage projects, process improvements, and schedules
  • Experience planning and delivering activities for new process development and implementation
  • Proficient spoken and written English
  • Ability to build and sustain productive relationships with colleagues and team members
  • Proficiency with Microsoft Office applications, particularly PowerPoint and Excel
  • Willingness to travel approximately 80% locally or regionally and up to 20% domestically within the United States
  • Availability outside standard business hours, including occasional evenings, extended days, weekends, and holidays
  • Ability to stand, sit, or kneel for extended periods
  • Ability to operate electro-mechanical tools
  • Ability to lift up to 44 pounds

Beneficii

  • Eligible for overtime pay
  • Interview accommodations are available
  • Equal opportunity employer

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