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The Travel Corporation
The Travel Corporation
5.001 – 10.000 Angajați
B2CCălătoriiOspitalitate
The Travel Corporation este un grup global din domeniul călătoriilor și ospitalității, care reunește tururi ghidate, excursii de vizitare, aventuri și călătorii personalizate, alături de companii de management al destinațiilor. Portofoliul său cuprinde experiențe de călătorie de grup și de specialitate, cu un accent declarat pe călătorii mai sustenabile prin abordarea MAKE TRAVEL MATTER®. Compania administrează și Fundația TreadRight și a anunțat public obiective de zero emisii nete bazate pe știință. Fondată în 1920, The Travel Corporation angajează personal într-o gamă largă de activități din domeniul călătoriilor și ospitalității.
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Senior Outbound Sales Performance Leader

Lead outbound sales performance for TTC’s global travel brands by coaching specialists, improving campaigns, and raising conversion and productivity.

CACanadaRemoteNormă întreagăSeniorLimbă Obligatorie: englezăVânzări

Descriere

  • Lead and develop outbound sales specialists to meet revenue, conversion, and productivity targets.
  • Coach team members through call reviews, performance discussions, and ongoing skills development.
  • Track contact and conversion rates, revenue attainment, productivity, and sales funnel performance.
  • Use performance data to uncover opportunities, address obstacles, and improve results.
  • Run outbound programs for high-intent leads, past guests, abandoned carts, and customer reactivation.
  • Set and sustain performance management and accountability practices.
  • Work with Marketing and Contact Center leaders to improve lead quality and campaign results.
  • Help recruit, onboard, and develop team members as the outbound sales team expands.
  • Improve sales processes, workflows, scripts, and practices.
  • Share operational insights and best practices to shape and grow TTC’s outbound sales capability.

Cerințe

  • At least three years of outbound sales experience in a sales contact center, business development, or similarly target-driven setting.
  • People leadership experience overseeing coaching, performance management, and team results.
  • Experience managing measurable revenue, sales, conversion, or productivity targets.
  • Knowledge of outbound sales methods, lead management, and sales funnel performance.
  • Ability to use data and reporting to improve performance.
  • Experience coaching consultative selling, objection handling, and conversion techniques.
  • Strong communication and relationship-building skills, including the ability to influence across teams.
  • Experience working across functions to achieve broader business goals.
  • Experience leading outbound sales, inside sales, business development, or contact center sales teams.
  • Experience building, launching, or scaling sales programs or capabilities.
  • Experience with marketing-generated leads, lead nurturing, customer reactivation, or abandoned cart programs.
  • Experience in travel, hospitality, or another considered consumer sales environment.
  • Experience with Salesforce, Genesys, or similar CRM or contact center technology.

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