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The Travel Corporation
The Travel Corporation
5001 – 10.000 Zaposleni
B2CGostinstvoPotovanja
The Travel Corporation is a global travel and hospitality group that brings together guided tours, sightseeing, adventure and tailor-made trips, alongside destination management companies. Its portfolio spans group and specialist travel experiences, with a stated focus on more sustainable travel through its MAKE TRAVEL MATTER® approach. The company also runs the TreadRight Foundation and has publicly stated science-based net-zero targets. Founded in 1920, The Travel Corporation hires across a broad travel and hospitality business.
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Delovna mesta v podjetju

Senior Outbound Sales Performance Leader

Lead outbound sales performance for TTC’s global travel brands by coaching specialists, improving campaigns, and raising conversion and productivity.

CAKanadaNa daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaProdaja

Opis

  • Lead and develop outbound sales specialists to meet revenue, conversion, and productivity targets.
  • Coach team members through call reviews, performance discussions, and ongoing skills development.
  • Track contact and conversion rates, revenue attainment, productivity, and sales funnel performance.
  • Use performance data to uncover opportunities, address obstacles, and improve results.
  • Run outbound programs for high-intent leads, past guests, abandoned carts, and customer reactivation.
  • Set and sustain performance management and accountability practices.
  • Work with Marketing and Contact Center leaders to improve lead quality and campaign results.
  • Help recruit, onboard, and develop team members as the outbound sales team expands.
  • Improve sales processes, workflows, scripts, and practices.
  • Share operational insights and best practices to shape and grow TTC’s outbound sales capability.

Zahteve

  • At least three years of outbound sales experience in a sales contact center, business development, or similarly target-driven setting.
  • People leadership experience overseeing coaching, performance management, and team results.
  • Experience managing measurable revenue, sales, conversion, or productivity targets.
  • Knowledge of outbound sales methods, lead management, and sales funnel performance.
  • Ability to use data and reporting to improve performance.
  • Experience coaching consultative selling, objection handling, and conversion techniques.
  • Strong communication and relationship-building skills, including the ability to influence across teams.
  • Experience working across functions to achieve broader business goals.
  • Experience leading outbound sales, inside sales, business development, or contact center sales teams.
  • Experience building, launching, or scaling sales programs or capabilities.
  • Experience with marketing-generated leads, lead nurturing, customer reactivation, or abandoned cart programs.
  • Experience in travel, hospitality, or another considered consumer sales environment.
  • Experience with Salesforce, Genesys, or similar CRM or contact center technology.

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