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Guild Mortgage
Guild Mortgage
1.001 – 5.000 Angajați
ConstrucțiiFinanțeImobiliare
Guild Mortgage este un creditor ipotecar și administrator de împrumuturi cu sediul în Statele Unite, care activează în sectoarele financiar și imobiliar. Fondată în 1960, compania oferă finanțare pentru achiziția de locuințe, refinanțare, construcție, renovare, împrumuturi jumbo, credite ipotecare inverse, linii de credit garantate cu valoarea locuinței și programe susținute de guvern, inclusiv împrumuturi FHA, VA și USDA. Operațiunile sale la nivel național includ sucursale locale și ofițeri de credite, servicii pentru împrumutați și administrarea online a conturilor, precum și parteneriate cu constructori, agenți imobiliari, agenți de titluri de proprietate și creditori corespondenți.
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Remote Content Specialist at Guild Mortgage

Guild Mortgage is seeking a remote Content Specialist to create accessible sales training content for retail sales teams. The role covers job aids, e-learning, SharePoint resources, and multimedia materials.

USStatele Unite ale Americii
30 $ – 36 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de marketing de conținut
Cloud

Descriere

  • Create and maintain engaging, informative, on-brand training content for retail sales teams
  • Develop new-hire materials, knowledge articles, SharePoint resources, and internal communications
  • Review and update training content for campaigns, system enhancements, sales strategies, best practices, and regulatory changes
  • Publish training materials through the LMS, SharePoint, and other suitable channels to support accessibility
  • Partner with internal communications specialists on announcements, job aids, images, and knowledge articles
  • Work with training and marketing subject matter experts to define content needs and verify message accuracy
  • Perform recurring content reviews and quality checks for accuracy, consistency, and effectiveness
  • Collect feedback from trainers and colleagues and incorporate improvements into training materials and programs
  • Support the Regional Sales Training Team, Salesforce Consultants, and Elevate Coaching Program
  • Partner with Marketing, Operations, Reverse Mortgage, and Joint Venture teams
  • Work independently under general direction and provide guidance or mentorship to less experienced professional contributors

Cerințe

  • Bachelor’s degree in Communications, Marketing, Education, Instructional Design, or a related field, or equivalent experience, is required
  • At least three years of experience processing mortgage foreclosure documents and associated timelines
  • At least two years of experience in the mortgage industry
  • At least three years of experience in content creation or training and education
  • Demonstrated content development and instructional design experience, preferably in mortgage or financial services
  • Strong writing, editing, and visual design abilities
  • Video editing experience and knowledge of ADA standards are preferred
  • Proficiency with content authoring tools, learning management systems, and multimedia software
  • Required proficiency with data entry, PDF software, Microsoft Word, Excel, and PowerPoint
  • Excellent written and verbal communication skills are required
  • Strong organization and attention to detail, with the ability to work in a fast-paced, metrics-driven environment
  • Required proficiency with Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud applications, and third-party software
  • Ability to learn new tasks, retain processes, stay focused, work independently, and make timely decisions
  • Ability to follow established process protocols and apply them promptly
  • Ability to work primarily Monday through Friday during the business week
  • Ability to travel 20% to 50%
  • Ability to perform primarily sedentary work involving frequent computer keyboard and mouse use
  • Ability to accurately interpret audio and visual information in an office setting

Beneficii

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Accidental death and dismemberment insurance
  • Long-term disability insurance
  • 401(k) plan with employer matching
  • Pleasant work environment
  • Competitive compensation
  • Comprehensive benefits package

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