Red Hat

Sponsor pentru viza H1B Cloud Întreprindere

Red Hat dezvoltă software open source pentru organizații care creează, rulează și modernizează aplicații în medii cloud hibride. Portofoliul său include Red Hat Enterprise Linux, Red Hat OpenShift și Red Hat Ansible Automation Platform, ajutând echipele să opereze servicii IT pe infrastructuri diverse, cu accent pe tehnologii sigure, stabile și adaptabile. Înființată în 1993, compania reunește o forță de muncă globală numeroasă și comunități open source pentru a dezvolta informatica empresarială. Recrutarea sa include roluri care sprijină platforme cloud, software pentru companii, automatizare și tehnologiile utilizate pentru modernizarea operațiunilor IT.

Locurile de muncă ale companiei

Partner Engagement Program Operations Analyst

Support Red Hat’s partner program through process implementation, automation requirements, reporting, and CRM/PRM enhancements. Resolve partner escalations while coordinating global, cross-functional operations.

acum 6 zile

Statele Unite ale Americii

Massachusetts

Carolina de Nord

88.510 $ – 141.630 $ / an

Hibrid Normă întreagă Nivel mediu Senior Limbă Obligatorie: engleză Manager de programe

ServiceNow

Descriere

Implement internal processes that enable the Red Hat Partner Program and incentive programs to scale
Define automation requirements for program activities, points, and related functions with Partner Ecosystem, Sales, Operations, and Finance teams
Resolve complex partner and ecosystem escalations and operational issues
Work with Program Management, PMO, and Process teams to improve efficiency and align processes
Help develop dashboards and reports for Partner Engagement Experience initiatives and operations
Coordinate with IT to implement and test CRM and PRM enhancements
Translate business needs into functional automation requirements with Partner Engagement GEO teams and key stakeholders
Oversee escalated partner support issues and internal ServiceNow cases
Work with process subject-matter experts to put global processes into operation

Cerințe

At least five years of experience in related operational or ecosystem-focused work
Experience leading operational processes
Strong knowledge of the Red Hat Partner Program
Excellent organizational ability
Comfort working in a fast-paced environment
Familiarity with Salesforce reporting and dashboard creation
Ability to work independently with discipline and initiative
Capacity to manage multiple priorities in a fast-paced setting
Demonstrated ability to build and maintain relationships across teams
Cross-functional collaboration experience in a matrixed organization
Strong communication skills for engaging stakeholders at every level

Beneficii

Medical, dental, and vision coverage
Flexible Spending Accounts for healthcare and dependent care
Health Savings Account through the high-deductible medical plan
401(k) retirement plan with employer matching
Paid time off and holidays
Paid parental leave for all new parents
Disability, paid family medical, and paid military leave
Employee stock purchase plan
Family planning reimbursement
Tuition reimbursement
Transportation expense account
Employee assistance program

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