Red Hat
Red Hat
Red Hat उन संगठनों के लिए एंटरप्राइज़ ओपन सोर्स सॉफ़्टवेयर विकसित करता है जो हाइब्रिड क्लाउड वातावरणों में एप्लिकेशन बना रहे हैं, चला रहे हैं और उनका आधुनिकीकरण कर रहे हैं। इसके पोर्टफोलियो में Red Hat Enterprise Linux, Red Hat OpenShift और Red Hat Ansible Automation Platform शामिल हैं, जो टीमों को विविध इन्फ्रास्ट्रक्चर पर आईटी सेवाओं का संचालन करने में मदद करते हैं और सुरक्षित, स्थिर तथा अनुकूलनीय तकनीक पर ज़ोर देते हैं। 1993 में स्थापित यह कंपनी एंटरप्राइज़ कंप्यूटिंग को आगे बढ़ाने के लिए बड़े वैश्विक कार्यबल और ओपन सोर्स समुदायों को साथ लाती है। इसकी नियुक्तियों में क्लाउड प्लेटफ़ॉर्म, एंटरप्राइज़ सॉफ़्टवेयर, ऑटोमेशन और आईटी संचालन के आधुनिकीकरण में उपयोग होने वाली तकनीकों से जुड़े पद शामिल हैं।

Partner Engagement Program Operations Analyst

Support Red Hat’s partner program through process implementation, automation requirements, reporting, and CRM/PRM enhancements. Resolve partner escalations while coordinating global, cross-functional operations.

विवरण

  • Implement internal processes that enable the Red Hat Partner Program and incentive programs to scale
  • Define automation requirements for program activities, points, and related functions with Partner Ecosystem, Sales, Operations, and Finance teams
  • Resolve complex partner and ecosystem escalations and operational issues
  • Work with Program Management, PMO, and Process teams to improve efficiency and align processes
  • Help develop dashboards and reports for Partner Engagement Experience initiatives and operations
  • Coordinate with IT to implement and test CRM and PRM enhancements
  • Translate business needs into functional automation requirements with Partner Engagement GEO teams and key stakeholders
  • Oversee escalated partner support issues and internal ServiceNow cases
  • Work with process subject-matter experts to put global processes into operation

आवश्यकताएँ

  • At least five years of experience in related operational or ecosystem-focused work
  • Experience leading operational processes
  • Strong knowledge of the Red Hat Partner Program
  • Excellent organizational ability
  • Comfort working in a fast-paced environment
  • Familiarity with Salesforce reporting and dashboard creation
  • Ability to work independently with discipline and initiative
  • Capacity to manage multiple priorities in a fast-paced setting
  • Demonstrated ability to build and maintain relationships across teams
  • Cross-functional collaboration experience in a matrixed organization
  • Strong communication skills for engaging stakeholders at every level

लाभ

  • Medical, dental, and vision coverage
  • Flexible Spending Accounts for healthcare and dependent care
  • Health Savings Account through the high-deductible medical plan
  • 401(k) retirement plan with employer matching
  • Paid time off and holidays
  • Paid parental leave for all new parents
  • Disability, paid family medical, and paid military leave
  • Employee stock purchase plan
  • Family planning reimbursement
  • Tuition reimbursement
  • Transportation expense account
  • Employee assistance program

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