Aspirus Health
Aspirus Health
Aspirus Health este o organizație de servicii medicale care deservește comunități din Minnesota și nordul statului Wisconsin prin spitale, clinici și o rețea extinsă de programe medicale. Serviciile sale includ sănătatea comportamentală, îngrijirea oncologică, medicina de urgență, chirurgia și alte specializări axate pe nevoile pacienților. Organizația pune accent pe siguranța pacienților, standardele de calitate și accesul la îngrijire, sprijinind totodată inițiative comunitare precum programul Aspirus Scholars. Aspirus Health oferă, de asemenea, resurse practice pentru planificarea sănătății și își menține atenția asupra sustenabilității și responsabilității sociale.

Part-Time Communication Center Representative

Support UW Health’s hospital communications, paging, scheduling, and patient calls in this part-time hybrid second-shift role. Serve staff, physicians, and patients.

Descriere

  • Coordinate paging, messaging, scheduling, and appointment services for UW Health.
  • Assist UW Health staff, physicians, and patients with their service needs.
  • Confirm or cancel appointments for designated clinics on nights, weekends, and holidays.
  • Manage calls such as connecting callers to inpatient rooms, alerting on-call physicians to organ offers, and carrying out emergency plans.
  • Operate computer workstations, call center telephone systems, and specialized software for call handling, message taking, appointment scheduling, and radio paging.

Cerințe

  • An associate degree in healthcare, information technology, business, or a related field is required; two years of relevant work experience may be considered instead.
  • Experience in a large automated call center and familiarity with at least one call-processing software platform are preferred.
  • One year of experience in a medical, call center, or customer service setting is preferred.
  • Available to work three second-shift days per week, 2:45 p.m. to 11:15 p.m.
  • Available to work every third weekend.
  • Able to work onsite at least one or two times per week at 610 N Whitney Way, Madison, Wisconsin; onsite needs may change based on coverage and operations.

Beneficii

  • Benefits package includes health and dental insurance, paid time off, retirement plans, two weeks of paid parental leave, and adoption assistance.
  • Part-time employees at 60% FTE or higher receive full-time benefits.
  • A range of schedule and shift options supports flexibility and work-life balance.
  • UW Health’s Employee Wellbeing Department offers resources for emotional, financial, and physical well-being.
  • Eligible employees can access tuition benefits and coursework assistance for career advancement.
  • Employees may earn a referral bonus by referring people to open, posted positions.

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