Toll Group
Toll Group
Toll Group este o companie globală de logistică și lanț de aprovizionare care ajută organizațiile să transporte mărfuri prin servicii integrate de transport și logistică pe bază de contract. Operațiunile sale includ transportul de mărfuri maritim, aerian, rutier și feroviar, sprijinind clienți din domenii precum industria auto, alimentație și băuturi, sănătate, energie, comerț cu amănuntul, modă, administrație publică, apărare și tehnologie. Cu o prezență în regiunea Asia-Pacific, în cele două Americi și în Europa, Orientul Mijlociu și Africa, Toll Group combină capacități logistice de amploare cu un accent pe inovare, servicii pentru clienți și operațiuni mai sustenabile.

Operations Coordinator - New Zealand Onsite

Coordinate international import and export shipments for Toll Group’s bulk-liquid logistics operations. Manage carriers, documentation, customer communications, and shipment performance across Auckland or Christchurch.

Descriere

  • Manage international import and export shipments in CargoWise
  • Coordinate freight movements with shipping lines, airlines, transport providers, and co-loaders
  • Keep customers proactively informed while delivering responsive service
  • Address operational issues and assist customers with shipment enquiries
  • Prepare shipping documents, reports, cargo declarations, and invoices
  • Track shipment performance against service standards and customer KPIs
  • Keep customer and shipment information accurate and up to date
  • Contribute to improvement initiatives that strengthen the customer experience
  • Collaborate with customers, carriers, airlines, shipping lines, and internal stakeholders

Cerințe

  • At least three years of experience in freight forwarding operations
  • Sound knowledge of international import and export procedures
  • Strong customer service, communication, and stakeholder management abilities
  • Hands-on CargoWise experience is essential
  • Highly organised with strong attention to detail
  • Able to prioritise competing workloads and resolve issues proactively
  • Advanced proficiency with Microsoft Office applications
  • Positive, collaborative, and customer-focused approach
  • Experience with flexitank and ISOtank operations
  • Familiarity with both air and sea freight
  • Eligible to work in New Zealand
  • Willing to complete pre-employment screening, including criminal history and medical checks

Beneficii

  • Clear opportunities for professional development and career advancement
  • Training recognised as industry-leading
  • Supportive and collaborative team environment
  • Varied work across global supply chain operations
  • Inclusive workplace that values authenticity
  • Autonomy to make timely decisions with meaningful impact

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