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Toll Group — интеграцияланған тасымалдау және келісімшарттық логистика қызметтері арқылы ұйымдарға тауарларды тасымалдауға көмектесетін жаһандық логистика және жеткізу тізбегін басқару компаниясы. Оның қызметі теңіз, әуе, автомобиль және теміржол жүк тасымалын қамтып, автомобиль жасау, азық-түлік және сусындар, денсаулық сақтау, энергетика, бөлшек сауда, сән, мемлекеттік сектор, қорғаныс және технология сияқты салалардағы клиенттерге қолдау көрсетеді. Азия-Тынық мұхиты өңірінде, Америка құрлықтарында және EMEA аймағында жұмыс істейтін Toll Group ауқымды логистикалық мүмкіндіктерін инновацияға, клиенттерге қызмет көрсетуге және неғұрлым тұрақты операцияларға деген назарымен ұштастырады.
Operations Coordinator - New Zealand Onsite
Coordinate international import and export shipments for Toll Group’s bulk-liquid logistics operations. Manage carriers, documentation, customer communications, and shipment performance across Auckland or Christchurch.
Сипаттама
- Manage international import and export shipments in CargoWise
- Coordinate freight movements with shipping lines, airlines, transport providers, and co-loaders
- Keep customers proactively informed while delivering responsive service
- Address operational issues and assist customers with shipment enquiries
- Prepare shipping documents, reports, cargo declarations, and invoices
- Track shipment performance against service standards and customer KPIs
- Keep customer and shipment information accurate and up to date
- Contribute to improvement initiatives that strengthen the customer experience
- Collaborate with customers, carriers, airlines, shipping lines, and internal stakeholders
Талаптар
- At least three years of experience in freight forwarding operations
- Sound knowledge of international import and export procedures
- Strong customer service, communication, and stakeholder management abilities
- Hands-on CargoWise experience is essential
- Highly organised with strong attention to detail
- Able to prioritise competing workloads and resolve issues proactively
- Advanced proficiency with Microsoft Office applications
- Positive, collaborative, and customer-focused approach
- Experience with flexitank and ISOtank operations
- Familiarity with both air and sea freight
- Eligible to work in New Zealand
- Willing to complete pre-employment screening, including criminal history and medical checks
Артықшылықтар
- Clear opportunities for professional development and career advancement
- Training recognised as industry-leading
- Supportive and collaborative team environment
- Varied work across global supply chain operations
- Inclusive workplace that values authenticity
- Autonomy to make timely decisions with meaningful impact
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