SR International Incorporation
SR International Incorporation
11 – 50 Angajați
B2B
Înființată în 2002, SR International Incorporation oferă servicii și soluții de tehnologia informației pentru companii din Statele Unite. Activitatea sa acoperă cloud computing, tehnologiile mobile, dezvoltarea web, .NET, Java, planificarea resurselor întreprinderii și gestionarea relațiilor cu clienții. Compania sprijină proiectele clienților prin profesioniști IT calificați și un model flexibil de colaborare, axat pe furnizarea de soluții tehnologice pentru diverse nevoi de afaceri.

Lead Technical Business Analyst - Harrisburg, PA (Hybrid)

Senior technical business analyst role supporting Pennsylvania emergency management agencies. Coordinate application development, IT service management, project delivery, and stakeholder requirements.

Descriere

  • Coordinate daily stand-ups with development teams
  • Partner with PEMA/OSFC management to address IT business needs and challenges
  • Work with application teams to investigate and resolve technical issues
  • Lead incident and change management activities
  • Deliver weekly updates on projects, tasks, and initiatives
  • Maintain application inventories and support documentation
  • Manage the PEMA/OSFC application portfolio
  • Evaluate business requirements and help development teams estimate level of effort
  • Support the implementation of COTS products
  • Collect tasks and requirements with security and accessibility in mind
  • Develop effective relationships with clients, colleagues, and technical teams
  • Connect business needs with technical solutions for PEMA and OSFC application development teams
  • Assist with application development and support functions

Cerințe

  • At least five years of DevOps experience
  • At least five years of Scrum, Agile, iterative, or Waterfall development experience
  • At least five years of IT project management experience
  • At least two years of ITSM experience, including Remedy and ServiceNow
  • Strong analytical, problem-solving, and communication abilities
  • Capability to understand and document client requirements
  • Strong presentation skills
  • Ability to collect and interpret data
  • Ability to explain technical concepts to both technical and non-technical audiences
  • Knowledge of quality standards, legislation, and industry best practices
  • Ability to perform effectively under pressure and meet deadlines
  • Experience documenting tasks and requirements with security and accessibility considerations
  • Broad understanding of technologies and applications
  • Experience with application modernization initiatives
  • Experience supporting COTS product adoption
  • Experience supporting application development teams
  • Experience with incident and change management
  • Ideally based in Harrisburg or the surrounding area
  • Must meet the stated United States work authorization requirements

Beneficii

  • Hybrid schedule requiring onsite work at PEMA headquarters two to three days per week
  • Flexible work-from-home options
  • Contract running through June 30, 2027
  • First-round interview conducted via Microsoft Teams

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