SR International Incorporation
SR International Incorporation
11 – 50 Employees
B2B
Founded in 2002, SR International Incorporation provides information technology services and solutions for businesses in the United States. Its work spans cloud computing, mobile technologies, web development, .NET, Java, enterprise resource planning, and customer relationship management. The company supports client projects through skilled IT professionals and a flexible engagement model focused on delivering technology solutions across diverse business needs.

Lead Technical Business Analyst - Harrisburg, PA (Hybrid)

Senior technical business analyst role supporting Pennsylvania emergency management agencies. Coordinate application development, IT service management, project delivery, and stakeholder requirements.

Description

  • Coordinate daily stand-ups with development teams
  • Partner with PEMA/OSFC management to address IT business needs and challenges
  • Work with application teams to investigate and resolve technical issues
  • Lead incident and change management activities
  • Deliver weekly updates on projects, tasks, and initiatives
  • Maintain application inventories and support documentation
  • Manage the PEMA/OSFC application portfolio
  • Evaluate business requirements and help development teams estimate level of effort
  • Support the implementation of COTS products
  • Collect tasks and requirements with security and accessibility in mind
  • Develop effective relationships with clients, colleagues, and technical teams
  • Connect business needs with technical solutions for PEMA and OSFC application development teams
  • Assist with application development and support functions

Requirements

  • At least five years of DevOps experience
  • At least five years of Scrum, Agile, iterative, or Waterfall development experience
  • At least five years of IT project management experience
  • At least two years of ITSM experience, including Remedy and ServiceNow
  • Strong analytical, problem-solving, and communication abilities
  • Capability to understand and document client requirements
  • Strong presentation skills
  • Ability to collect and interpret data
  • Ability to explain technical concepts to both technical and non-technical audiences
  • Knowledge of quality standards, legislation, and industry best practices
  • Ability to perform effectively under pressure and meet deadlines
  • Experience documenting tasks and requirements with security and accessibility considerations
  • Broad understanding of technologies and applications
  • Experience with application modernization initiatives
  • Experience supporting COTS product adoption
  • Experience supporting application development teams
  • Experience with incident and change management
  • Ideally based in Harrisburg or the surrounding area
  • Must meet the stated United States work authorization requirements

Benefits

  • Hybrid schedule requiring onsite work at PEMA headquarters two to three days per week
  • Flexible work-from-home options
  • Contract running through June 30, 2027
  • First-round interview conducted via Microsoft Teams

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