Moen
Moen
Moen develops and sells kitchen and bathroom plumbing products for homeowners, contractors, and other professionals. Its range includes faucets, sinks, shower systems, toilets, disposals, water filtration products, and connected devices for water monitoring and shutoff. Moen reaches customers through retail, professional, and eCommerce channels, while also supporting product installation, replacement parts, and warranty needs. For job seekers, the company’s work spans plumbing hardware, manufacturing, construction-related products, retail operations, and smart-home water technology.

Remote Inside Sales Representative – SpringWell

Help homeowners choose SpringWell water filtration systems through consultative sales. Manage inbound leads, explain product and water test information, and maintain an active CRM pipeline.

Description

  • Respond to inbound prospects by phone, chat, email, and planned follow-ups.
  • Manage sales from initial contact through closing for standard and moderately complex system configurations.
  • Assess customers’ water quality concerns through structured, needs-based conversations.
  • Explain water test results and technical information in clear, accessible language.
  • Present SpringWell products and recommend appropriate system configurations.
  • Advance qualified opportunities through the sales process toward purchase.
  • Address questions about pricing, installation, and product differences.
  • Keep CRM records, call notes, follow-ups, and pipeline activity current and accurate.
  • Develop product expertise and refer advanced technical questions to the appropriate team.
  • Achieve or exceed revenue and productivity goals.
  • Spot opportunities to recommend additional or complementary products.
  • Share common customer questions, objections, and water quality concerns with colleagues and marketing and product teams.

Requirements

  • At least two years of inside sales experience with demonstrated results.
  • Ability to independently manage the complete sales process, from qualification to close.
  • Strong skills in needs discovery and handling objections.
  • Experience selling considered purchases or consultative products rather than solely transactional offerings.
  • Ability to handle a high volume of inbound leads while maintaining disciplined conversion practices.
  • Proficiency with CRM software for pipeline management, follow-ups, and forecasting.
  • Preferred: Experience selling water treatment, home services, or technical home improvement systems such as HVAC or solar.
  • Preferred: Strong knowledge of residential water quality concerns and installation needs.

Benefits

  • Annual bonus tied to company and individual performance, or a role-based sales incentive plan.
  • Comprehensive health plans.
  • 401(k) program with a company contribution.
  • Discounts on company products.
  • Flexible time off.
  • Adoption benefits.
  • Employee Resource Groups.
  • Reasonable accommodations for people with disabilities.

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