Talkie.ai
Talkie.ai
Talkie.ai develops AI-powered voice automation for healthcare providers. Its voice assistants handle routine patient calls around the clock, including appointment scheduling, prescription refills, and outreach. By connecting with existing healthcare systems, the service helps patients reach care more easily while reducing call-center workload and time spent on hold. Talkie.ai focuses on secure handling of healthcare information and compliance with applicable data-protection regulations.

Senior Product Engineer, AI Healthcare

Build full-stack AI healthcare agents that connect patients and clinics. Own TypeScript and React features spanning LLMs, telephony, and electronic health record integrations.

Description

  • Own product features from research and requirements through design, launch, and monitoring.
  • Develop backend services and APIs using TypeScript and Node.js.
  • Create frontend features with React.
  • Provision AWS infrastructure using infrastructure as code.
  • Integrate LLMs, models, and tools into the product.
  • Build evaluations and balance product quality, latency, and cost.
  • Connect SIP telephony, call routing, EHR systems, LLM providers, and other external services.
  • Guide technical and architectural decisions and review proposals.
  • Keep the platform adaptable and maintainable while enabling efficient real-time calls.
  • Mentor engineers through design and code reviews, pairing, and guidance on agent workflows.
  • Prototype and measure solutions to unresolved technical questions.
  • Monitor production, reduce alert noise, and address performance bottlenecks.
  • Coordinate coding agents for implementation, reviews, investigations, and research.
  • Improve codebase structure, agent instructions, feedback loops, reusable skills, commands, and workflows.
  • Teach effective agent workflows and help the team recognize unreliable agent output.

Requirements

  • Own a product or major features through delivery to production.
  • Bring strong architectural experience and explain technical trade-offs clearly.
  • Have hands-on full-stack TypeScript experience.
  • Have backend experience with Node.js.
  • Have frontend experience with React.
  • Have experience with MongoDB or another database.
  • Have hands-on experience with AWS or another major cloud provider.
  • Have infrastructure-as-code experience; the team uses Terraform and Pulumi.
  • Use coding agents as a primary part of an AI-native development workflow.
  • Have production experience building LLM-powered features and evaluations.
  • Make informed trade-offs between latency and cost.
  • Understand software development in SOC 2 and HIPAA environments.
  • Be able to propose user interactions and design clear interfaces without detailed mockups.
  • Have English proficiency at C1 level or higher.
  • Nice to have: experience with SIP, call routing, or VoIP.
  • Nice to have: experience integrating clinical systems or other regulated-domain services.

Benefits

  • Choose between an employment contract and a B2B contract.
  • Work remotely from anywhere in Europe, from the office, or in a hybrid arrangement.
  • Receive equipment for home and office work, including a comfortable chair.
  • Private medical care.
  • Multisport card.
  • Annual offsite.
  • Training budget.
  • Structured onboarding.
  • Mentoring and support in AI and conversation design.
  • Work on AI products that help patients access care.
  • Join team activities such as dancing, karaoke, board games, and team sports.

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