DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics este o companie globală de expediții și logistică, care ajută companiile să transporte, să depoziteze și să gestioneze mărfuri prin rețele aeriene, maritime, rutiere și feroviare. Serviciile sale includ logistică pe bază de contract, depozitare și suport pentru lanțul de aprovizionare, completate de instrumente digitale precum myDSV, urmărirea transporturilor și conectivitatea prin API sau EDI pentru rezervări și vizibilitate. DSV deservește sectoare precum industria auto, sănătatea, industria aerospațială și bunurile de consum, printr-o rețea internațională extinsă axată pe eficiență operațională, inovație și soluții logistice mai sustenabile.

Freight Forwarding Operations - Ningbo

Support freight forwarding operations for DSV in Ningbo by serving customers and processing shipments. Responsibilities include bookings, documentation, invoicing, compliance, and shipment tracking.

Descriere

  • Deliver responsive, efficient, and high-quality customer service
  • Monitor daily operations and follow regional guidelines and company policies
  • Apply local standard operating procedures when working with shippers and consignees
  • Prepare charge quotations as needed
  • Respond to customer inquiries, complaints, and claims follow-up
  • Coordinate customer-related issues with the appropriate internal departments
  • Escalate irregularities and issues requiring supervisory support
  • Assess and provide feedback on subcontractor standards and service quality
  • Compile customer statistics and reports when requested
  • Prepare and process shipping and financial documentation
  • Manage invoicing, verify and post incoming invoices, and complete job costing
  • Maintain Track and Trace updates and send shipping advice to overseas stations
  • Support additional assignments and cover for team members when required

Cerințe

  • Follow local standard operating procedures, company policies, and established processes
  • Maintain compliance with DSV internal standards and customer requirements
  • Respond to customer inquiries by phone, email, and in person
  • Complete document verification and due diligence checks
  • Process shipment bookings in line with procedures and quotations
  • Check customer credit terms and credit status
  • Compile customer statistics and operational reports
  • Process waybills, warehouse advice, trucking orders, invoices, and other requested customer documents
  • Handle invoicing, invoice verification and posting, and job costing
  • Keep Track and Trace systems up to date
  • No specific education, experience, certification, or language requirement is stated

Beneficii

  • Work with an established global transport and logistics company
  • Access opportunities for professional development
  • Join a collaborative and inclusive workplace
  • Gain exposure to logistics digitalisation and innovation
  • Work as part of an international team

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