Junior Risk Analyst
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Review credit applications and investigate suspicious transactions and fraud at Koin. Apply risk policies, verify customer information, and help automate operational processes.
Deschide
Fortive este o companie globală de tehnologie industrială care dezvoltă soluții pentru domeniul sănătății, operațiuni industriale, logistică și aplicații de precizie. Portofoliul său este conceput pentru a ajuta organizațiile să abordeze provocări tehnice complexe, să își îmbunătățească inteligența operațională și să lucreze mai sigur și mai eficient. Cu aproximativ 18.000 de angajați, Fortive reunește companii specializate axate pe inovație practică, îmbunătățire continuă și un impact responsabil pe termen lung.
Field Service Engineer, Virginia
Install and maintain Advanced Sterilization Products systems at healthcare facilities. The role covers troubleshooting, repairs, compliance records, and customer support.
Descriere
- Support customers with installation and validation of new systems
- Carry out scheduled and corrective maintenance on installed systems
- Improve system use and support lifecycle management for Advanced Sterilization Products equipment
- Work with sales and clinical education teams to deliver business solutions and maintain the installed base
- Install, operate, maintain, repair, and modify ASP systems across the assigned territory
- Diagnose issues, troubleshoot faults, and complete corrective actions
- Maintain compliance documentation and daily equipment performance and maintenance records
- Coordinate schedules with leaders, customers, and scheduling staff
- Plan projects for installation of new equipment
- Set customer expectations and provide regular guidance to support satisfaction
- Maintain personal trunk inventory and complete required audits
- Recommend design improvements to increase efficiency and quality and reduce operating costs
- Complete other duties as assigned
Cerințe
- High school diploma or equivalent and 3 years of related experience, including at least 1 year in technical troubleshooting and 1 year in customer service; alternatively, 2 years of post-secondary technical education and 1 year of customer service experience
- Post-secondary degree or certification in mechanical, electronics, electrical, or another field preferred
- Two years of customer support experience preferred
- Field service, biomedical hospital support, or related industry experience, such as medical devices, preferred
- Microsoft A+ certification or equivalent computer hardware certification preferred
- Strong mechanical troubleshooting, problem-solving, and technical learning skills
- Ability to use and quickly learn Outlook, Excel, and Salesforce
- Ability to achieve high customer satisfaction
- Strong verbal and written communication and collaboration skills
- Ability to prioritize schedules independently and adapt to changing priorities
- Knowledge of computer networking, electronics, and electrical fundamentals preferred
- Familiarity with test equipment preferred
- Understanding of business practices, processes, territory management, and parts inventory costs preferred
- Willingness to travel during the workday to hospitals and surgery centers
- Ability to travel overnight locally, regionally, and nationally
- Ability to lift 80 pounds to a height of four feet
- Ability to operate company vehicles and drive or sit for extended periods
- Valid driver's license and driving record that complies with company policy
- Relocation more than 50 miles from the job posting location requires manager pre-approval
Beneficii
- Equal opportunity employer committed to diversity and reasonable accommodations
- Air travel as needed, up to 50% of the time
- On-call duties, including rotating weekend call coverage
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