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Fortive
Fortive
H1B Visa SponsorHealthcareLogisticsManufacturing
Fortive is a global industrial technology company developing solutions for healthcare, industrial operations, logistics, and precision applications. Its portfolio is designed to help organizations address complex technical challenges, improve operational intelligence, and work more safely and efficiently. With approximately 18,000 employees, Fortive brings together specialized businesses focused on practical innovation, continuous improvement, and responsible long-term impact.
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Field Service Engineer, Virginia

Install and maintain Advanced Sterilization Products systems at healthcare facilities. The role covers troubleshooting, repairs, compliance records, and customer support.

USUnited StatesVAVirginiaRemoteFull-timeMiddleSeniorEnglish RequiredField Engineer

Description

  • Support customers with installation and validation of new systems
  • Carry out scheduled and corrective maintenance on installed systems
  • Improve system use and support lifecycle management for Advanced Sterilization Products equipment
  • Work with sales and clinical education teams to deliver business solutions and maintain the installed base
  • Install, operate, maintain, repair, and modify ASP systems across the assigned territory
  • Diagnose issues, troubleshoot faults, and complete corrective actions
  • Maintain compliance documentation and daily equipment performance and maintenance records
  • Coordinate schedules with leaders, customers, and scheduling staff
  • Plan projects for installation of new equipment
  • Set customer expectations and provide regular guidance to support satisfaction
  • Maintain personal trunk inventory and complete required audits
  • Recommend design improvements to increase efficiency and quality and reduce operating costs
  • Complete other duties as assigned

Requirements

  • High school diploma or equivalent and 3 years of related experience, including at least 1 year in technical troubleshooting and 1 year in customer service; alternatively, 2 years of post-secondary technical education and 1 year of customer service experience
  • Post-secondary degree or certification in mechanical, electronics, electrical, or another field preferred
  • Two years of customer support experience preferred
  • Field service, biomedical hospital support, or related industry experience, such as medical devices, preferred
  • Microsoft A+ certification or equivalent computer hardware certification preferred
  • Strong mechanical troubleshooting, problem-solving, and technical learning skills
  • Ability to use and quickly learn Outlook, Excel, and Salesforce
  • Ability to achieve high customer satisfaction
  • Strong verbal and written communication and collaboration skills
  • Ability to prioritize schedules independently and adapt to changing priorities
  • Knowledge of computer networking, electronics, and electrical fundamentals preferred
  • Familiarity with test equipment preferred
  • Understanding of business practices, processes, territory management, and parts inventory costs preferred
  • Willingness to travel during the workday to hospitals and surgery centers
  • Ability to travel overnight locally, regionally, and nationally
  • Ability to lift 80 pounds to a height of four feet
  • Ability to operate company vehicles and drive or sit for extended periods
  • Valid driver's license and driving record that complies with company policy
  • Relocation more than 50 miles from the job posting location requires manager pre-approval

Benefits

  • Equal opportunity employer committed to diversity and reasonable accommodations
  • Air travel as needed, up to 50% of the time
  • On-call duties, including rotating weekend call coverage

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