Fortive
Fortive
Fortive एक वैश्विक औद्योगिक प्रौद्योगिकी कंपनी है, जो स्वास्थ्य सेवा, औद्योगिक संचालन, लॉजिस्टिक्स और सटीक अनुप्रयोगों के लिए समाधान विकसित करती है। इसका पोर्टफोलियो संगठनों को जटिल तकनीकी चुनौतियों का समाधान करने, परिचालन संबंधी समझ में सुधार लाने और अधिक सुरक्षित एवं कुशलता से काम करने में सहायता करने के लिए तैयार किया गया है। लगभग 18,000 कर्मचारियों के साथ, Fortive व्यावहारिक नवाचार, निरंतर सुधार और जिम्मेदार दीर्घकालिक प्रभाव पर केंद्रित विशेषज्ञ व्यवसायों को एक साथ लाती है।

Field Service Engineer, Virginia

Install and maintain Advanced Sterilization Products systems at healthcare facilities. The role covers troubleshooting, repairs, compliance records, and customer support.

विवरण

  • Support customers with installation and validation of new systems
  • Carry out scheduled and corrective maintenance on installed systems
  • Improve system use and support lifecycle management for Advanced Sterilization Products equipment
  • Work with sales and clinical education teams to deliver business solutions and maintain the installed base
  • Install, operate, maintain, repair, and modify ASP systems across the assigned territory
  • Diagnose issues, troubleshoot faults, and complete corrective actions
  • Maintain compliance documentation and daily equipment performance and maintenance records
  • Coordinate schedules with leaders, customers, and scheduling staff
  • Plan projects for installation of new equipment
  • Set customer expectations and provide regular guidance to support satisfaction
  • Maintain personal trunk inventory and complete required audits
  • Recommend design improvements to increase efficiency and quality and reduce operating costs
  • Complete other duties as assigned

आवश्यकताएँ

  • High school diploma or equivalent and 3 years of related experience, including at least 1 year in technical troubleshooting and 1 year in customer service; alternatively, 2 years of post-secondary technical education and 1 year of customer service experience
  • Post-secondary degree or certification in mechanical, electronics, electrical, or another field preferred
  • Two years of customer support experience preferred
  • Field service, biomedical hospital support, or related industry experience, such as medical devices, preferred
  • Microsoft A+ certification or equivalent computer hardware certification preferred
  • Strong mechanical troubleshooting, problem-solving, and technical learning skills
  • Ability to use and quickly learn Outlook, Excel, and Salesforce
  • Ability to achieve high customer satisfaction
  • Strong verbal and written communication and collaboration skills
  • Ability to prioritize schedules independently and adapt to changing priorities
  • Knowledge of computer networking, electronics, and electrical fundamentals preferred
  • Familiarity with test equipment preferred
  • Understanding of business practices, processes, territory management, and parts inventory costs preferred
  • Willingness to travel during the workday to hospitals and surgery centers
  • Ability to travel overnight locally, regionally, and nationally
  • Ability to lift 80 pounds to a height of four feet
  • Ability to operate company vehicles and drive or sit for extended periods
  • Valid driver's license and driving record that complies with company policy
  • Relocation more than 50 miles from the job posting location requires manager pre-approval

लाभ

  • Equal opportunity employer committed to diversity and reasonable accommodations
  • Air travel as needed, up to 50% of the time
  • On-call duties, including rotating weekend call coverage

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