Ecolab
Ecolab
Ecolab dezvoltă soluții pentru apă, igienă și prevenirea infecțiilor, destinate organizațiilor care urmăresc operațiuni mai sigure, mai eficiente și mai sustenabile. Fondată în 1923, compania deservește clienți din peste 40 de industrii, inclusiv din domeniul alimentelor și băuturilor, al asistenței medicale și al ospitalității. Serviciile și tehnologiile sale sprijină conservarea apei și a energiei, siguranța alimentară, îmbunătățirea performanței operaționale, calitatea produselor și satisfacția oaspeților. Ecolab promovează, de asemenea, gestionarea responsabilă pe termen lung a resurselor prin inițiative precum Ecolab Water for Climate, care se concentrează pe reducerea emisiilor de gaze cu efect de seră și pe conservarea apei.

Customer Service Agent – Caerphilly, UK (Onsite)

Join Ecolab as a Customer Service Agent supporting associates and customers through accurate data handling and responsive service. The role is based onsite in Caerphilly or Northwich and focuses on strong relationships and customer satisfaction.

Descriere

  • Support internal and external customers by delivering consistently high service standards
  • Handle customer service enquiries for Ecolab associates and customers
  • Record and manage information accurately
  • Develop and maintain strong customer and associate relationships
  • Contribute effectively within collaborative, fast-moving, and performance-focused teams

Cerințe

  • Demonstrated drive, reliability, and practical problem-solving ability
  • Strong relationship-building skills
  • High level of attention to detail
  • Ability to manage multiple tasks effectively
  • Capacity to maintain accurate records while developing and retaining relationships
  • Willingness to complete relevant training, development, and qualifications

Beneficii

  • Competitive salary
  • Flexible shift patterns across days, evenings, and weekends to suit scheduling needs
  • Employer support for training, development, and qualifications
  • 25 days of annual leave plus 8 bank holidays
  • 4% Flexible Benefits package including private medical and dental cover, with the option to buy up to 5 extra holiday days or take the value as a salary increase
  • Pension and life insurance benefits
  • Recognition for exceeding targets, including opportunities for career development
  • Employee share purchase opportunity
  • Long-term career progression with global opportunities in a business that supports internal talent

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