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Cisco este o companie de tehnologie pentru întreprinderi, axată pe rețele, securitate și infrastructură digitală. Portofoliul său include routere, switch-uri, transceivere optice, cipuri de siliciu programabile, platforme de edge computing, instrumente de colaborare Webex, produse de observabilitate, software cu funcții bazate pe inteligență artificială și servicii gestionate în cloud. Cisco deservește întreprinderi, furnizori de servicii și guverne, sprijinind proiectarea, operarea și securizarea rețelelor și centrelor de date de mari dimensiuni prin tehnologie, servicii profesionale, instruire și asistență continuă.
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Locurile de muncă ale companiei

Cisco Strategy and Planning Manager, Partner Ecosystem – North Carolina Remote

Lead Cisco’s customer experience partner strategy and help expand partner-led programs, services, and business models. Shape strategic priorities, guide execution, and drive customer adoption and value realization across global teams.

USStatele Unite ale AmericiiNCCarolina de Nord
155.500 $ – 226.800 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Descriere

  • Shape Cisco’s customer experience partner strategy with senior leaders
  • Build and deliver partner-led customer success strategies that improve customer adoption and value realization
  • Assess new opportunities and business models that expand partner capabilities and services
  • Own decision-making, delivery, and success measurement for new opportunities
  • Set long-term priorities and plans for partner services, engagement models, and ecosystem growth
  • Work closely with Cisco business units and cross-functional leaders
  • Influence and collaborate with customer experience, partner, sales, product, partner programs, and other internal and external teams
  • Build knowledge of Cisco’s partner business, target markets, and competitors
  • Address complex challenges and support growth through the Cisco Partner ecosystem
  • Build relationships across the organization

Cerințe

  • Bachelor’s degree or equivalent professional experience
  • At least 5 years of experience working with partner ecosystems in enterprise technology
  • At least 8 years of experience in customer success, management consulting, professional services, or partner strategy
  • Leadership and communication skills for working with senior leaders across multiple geographies
  • Strong understanding of the high-tech industry and the role of partners
  • Ability to become effective quickly in unfamiliar areas
  • Expertise in strategy, project management, business analysis, problem-solving, written and verbal communication, consensus building, and influencing without direct authority
  • Strong business judgment, including strategic decision-making, tactical execution, interpersonal awareness, and resilient problem-solving
  • Preferred: Partner management and customer success experience in a fast-moving technology environment
  • Preferred: Experience connecting technical solutions and services to customer value and business outcomes
  • Preferred: Strong organizational, analytical, and influencing abilities, with capacity to lead multiple projects with limited supervision

Beneficii

  • Medical, dental, and vision insurance
  • 401(k) plan with Cisco matching contributions
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Potential Cisco restricted stock unit grants that vest with continued employment
  • Ten paid holidays per full calendar year
  • One floating holiday for non-exempt employees
  • Paid day off for the employee’s birthday
  • Paid year-end holiday shutdown
  • Four paid personal wellness days
  • Sixteen paid vacation days per full calendar year for non-exempt employees
  • Flexible vacation program with no defined limit for eligible exempt employees
  • Eighty hours of sick time provided upon hire and every January 1
  • Up to 80 hours of unused sick time carried forward each year
  • Additional paid leave for critical or emergency family matters
  • Optional ten paid volunteer days per full calendar year
  • Annual bonuses for non-sales roles, subject to Cisco policies
  • Performance-based incentive compensation for employees on sales plans
  • Opportunities to develop through a global network of teams and experts

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