Convatec
Convatec
Convatec este o companie globală din domeniul sănătății, care dezvoltă produse și tehnologii medicale pentru persoanele care trăiesc cu afecțiuni cronice. Activitatea sa acoperă îngrijirea avansată a rănilor, îngrijirea stomelor, îngrijirea pentru controlul eliminării și îngrijirea prin perfuzie, prin soluții concepute pentru a îmbunătăți confortul, independența și îngrijirea de zi cu zi. Portofoliul companiei include tehnologiile Hydrofiber® și FeelClean Technology™, precum și inițiative de sprijin pentru pacienți, cum ar fi me+, reflectând concentrarea pe rezultate practice ale tratamentului și pe sprijin continuu pentru persoanele care gestionează stome, răni și alte nevoi de sănătate pe termen lung.

Business Analyst and Prompt Engineer - Remote Slovakia

Improve Convatec’s chronic-care medical technology processes through business analysis, generative AI, and prompt engineering. Gather requirements, refine AI workflows, and validate responsible automation with human oversight.

Descriere

  • Partner with stakeholders to uncover process inefficiencies and recommend improvements through redesign, automation, and AI-enabled solutions
  • Lead interviews, workshops, and analysis sessions to capture user stories, use cases, and functional and non-functional requirements
  • Find opportunities to simplify operations with low-code automation and AI-assisted solutions
  • Develop and test AI-enabled workflows with appropriate human oversight
  • Improve prompts, workflows, and automation logic using feedback and performance results
  • Measure cost avoidance, time savings, error reduction, and adoption
  • Use evidence and stakeholder feedback to propose improvements and next steps
  • Follow responsible AI, privacy, and governance requirements
  • Promote requirements awareness across business units and identify standard processes through real-time data analysis
  • Define and develop production-system requirements that support high usability
  • Manage partner relationships to improve systems integration and answer management and executive questions with research-backed recommendations
  • Prepare BRDs, FRDs, use case specifications, process models, workflow diagrams, and prototypes
  • Collaborate with IT Architects, AI Delivery, technical teams, and vendors to shape practical solutions
  • Assess Convatec systems and recommend enhancements or new solutions
  • Connect business stakeholders with technical teams throughout solution development
  • Work with project managers, developers, and testers to support successful delivery
  • Provide guidance on technical business processes and create system prototypes that improve efficiency and productivity
  • Plan, assess, and communicate quality assurance activities throughout systems development
  • Support test planning and prepare test cases
  • Take part in UAT and verify that solutions satisfy business expectations

Cerințe

  • A customer-focused approach to work
  • Interest in AI, automation, and digital technologies and their practical workplace applications
  • Ability to translate between business and technical teams
  • Strong spoken and written English, including the ability to summarise complex subjects
  • Structured, analytical thinking with a genuine interest in business operations
  • Willingness to learn, ask questions, and follow established standards and controls
  • Strong accuracy and attention to detail
  • Ability to organise work independently
  • Ability to manage competing priorities and workloads
  • Confidence facilitating workshops with senior stakeholders to test and refine requirements
  • Adaptable approach and ability to contribute across functions and projects
  • Experience working in a global organisation
  • Experience in the medical devices or pharmaceutical industry
  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related discipline
  • At least 3 years of experience as an IT Business Analyst or in a comparable position
  • Experience with generative AI and prompt refinement, such as Copilot or similar tools
  • Understanding of AI-supported business analysis methods
  • Familiarity with prompt and agentic design, testing, and optimisation
  • Understanding of AI governance, responsible AI, data privacy, and human-in-the-loop controls
  • Familiarity with requirements elicitation, process modelling, and documentation tools such as JIRA, Confluence, Visio, prototypes, wireframes, and user journey flows
  • Excellent communication skills for engaging varied stakeholders and explaining technical information clearly
  • Experience with data analysis, SQL, or business intelligence tools
  • Experience with SAP or SAP S/4HANA, QMS, PLM, MES, or CRM systems is valued
  • Business analysis certification such as CBAP or another relevant professional certification is desirable
  • English proficiency is required for speaking, writing, and reading
  • Submit the CV in English

Beneficii

  • Bonus provided in line with internal principles
  • Stable international setting within a growing organisation
  • Professional development training
  • Career opportunities for internal employees
  • Employee referral programme
  • Global recognition programme through Convatec Champions
  • Employer contribution to supplementary pension savings
  • Employer-paid life insurance
  • Social fund offering various employee support and perks
  • Support for employee teambuilding activities
  • Discounts from selected goods and services providers
  • Remote work
  • Flexible working hours based on project scope

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