Convatec
Convatec
Convatec is a global healthcare company developing medical products and technologies for people living with chronic conditions. Its work spans advanced wound care, ostomy care, continence care, and infusion care, with solutions designed to improve comfort, independence, and everyday care. The company’s portfolio includes Hydrofiber® and FeelClean Technology™, alongside patient support initiatives such as me+, reflecting a focus on practical treatment outcomes and ongoing support for people managing stomas, wounds, and other long-term health needs.

Business Analyst and Prompt Engineer - Remote Slovakia

Improve Convatec’s chronic-care medical technology processes through business analysis, generative AI, and prompt engineering. Gather requirements, refine AI workflows, and validate responsible automation with human oversight.

Description

  • Partner with stakeholders to uncover process inefficiencies and recommend improvements through redesign, automation, and AI-enabled solutions
  • Lead interviews, workshops, and analysis sessions to capture user stories, use cases, and functional and non-functional requirements
  • Find opportunities to simplify operations with low-code automation and AI-assisted solutions
  • Develop and test AI-enabled workflows with appropriate human oversight
  • Improve prompts, workflows, and automation logic using feedback and performance results
  • Measure cost avoidance, time savings, error reduction, and adoption
  • Use evidence and stakeholder feedback to propose improvements and next steps
  • Follow responsible AI, privacy, and governance requirements
  • Promote requirements awareness across business units and identify standard processes through real-time data analysis
  • Define and develop production-system requirements that support high usability
  • Manage partner relationships to improve systems integration and answer management and executive questions with research-backed recommendations
  • Prepare BRDs, FRDs, use case specifications, process models, workflow diagrams, and prototypes
  • Collaborate with IT Architects, AI Delivery, technical teams, and vendors to shape practical solutions
  • Assess Convatec systems and recommend enhancements or new solutions
  • Connect business stakeholders with technical teams throughout solution development
  • Work with project managers, developers, and testers to support successful delivery
  • Provide guidance on technical business processes and create system prototypes that improve efficiency and productivity
  • Plan, assess, and communicate quality assurance activities throughout systems development
  • Support test planning and prepare test cases
  • Take part in UAT and verify that solutions satisfy business expectations

Requirements

  • A customer-focused approach to work
  • Interest in AI, automation, and digital technologies and their practical workplace applications
  • Ability to translate between business and technical teams
  • Strong spoken and written English, including the ability to summarise complex subjects
  • Structured, analytical thinking with a genuine interest in business operations
  • Willingness to learn, ask questions, and follow established standards and controls
  • Strong accuracy and attention to detail
  • Ability to organise work independently
  • Ability to manage competing priorities and workloads
  • Confidence facilitating workshops with senior stakeholders to test and refine requirements
  • Adaptable approach and ability to contribute across functions and projects
  • Experience working in a global organisation
  • Experience in the medical devices or pharmaceutical industry
  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related discipline
  • At least 3 years of experience as an IT Business Analyst or in a comparable position
  • Experience with generative AI and prompt refinement, such as Copilot or similar tools
  • Understanding of AI-supported business analysis methods
  • Familiarity with prompt and agentic design, testing, and optimisation
  • Understanding of AI governance, responsible AI, data privacy, and human-in-the-loop controls
  • Familiarity with requirements elicitation, process modelling, and documentation tools such as JIRA, Confluence, Visio, prototypes, wireframes, and user journey flows
  • Excellent communication skills for engaging varied stakeholders and explaining technical information clearly
  • Experience with data analysis, SQL, or business intelligence tools
  • Experience with SAP or SAP S/4HANA, QMS, PLM, MES, or CRM systems is valued
  • Business analysis certification such as CBAP or another relevant professional certification is desirable
  • English proficiency is required for speaking, writing, and reading
  • Submit the CV in English

Benefits

  • Bonus provided in line with internal principles
  • Stable international setting within a growing organisation
  • Professional development training
  • Career opportunities for internal employees
  • Employee referral programme
  • Global recognition programme through Convatec Champions
  • Employer contribution to supplementary pension savings
  • Employer-paid life insurance
  • Social fund offering various employee support and perks
  • Support for employee teambuilding activities
  • Discounts from selected goods and services providers
  • Remote work
  • Flexible working hours based on project scope

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