Hiscox
Hiscox
Hiscox este o companie de asigurări specializată, care oferă servicii atât companiilor, cât și persoanelor fizice, cu acoperiri concepute pentru riscuri complexe și neobișnuite. Oferta sa include reasigurare, asigurări pentru artă și clienți privați, acoperiri specializate și pentru proprietăți, precum și produse directe pentru nevoi personale, locuințe, activități comerciale, călătorii și evenimente. Cu rădăcini care datează din 1901, Hiscox îmbină expertiza în asigurări cu accentul pus pe un serviciu prompt pentru clienți în cadrul operațiunilor sale internaționale.

Accounts Receivable Analyst

Accounts Receivable Analyst supporting Hiscox’s commercial insurance finance operations. The role covers payment application, reconciliations, collections, account inquiries, and audit documentation.

Descriere

  • Handle AR requests received through Zendesk, shared mailboxes, and other approved service channels
  • Review remittance details and accurately apply customer and broker payments to outstanding receivables
  • Investigate and resolve payment discrepancies, posting delays, unapplied or unallocated cash, credits, debits, refunds, and other account variances
  • Maintain extension logs, posting-delay trackers, and other operational records while following up on and escalating aging items
  • Review and process Broker of Record requests, routine payment corrections, refund requests, and other account-maintenance tasks
  • Support collections by reviewing overdue balances, contacting brokers or customers, documenting outreach, and escalating unresolved issues
  • Assist with month-end and year-end close activities by preparing schedules, researching open items, and supplying requested documentation
  • Respond to internal and external audit requests by retrieving complete, well-organized supporting evidence
  • Analyze recurring inquiry patterns, process gaps, and root causes, then recommend practical improvements
  • Help strengthen process consistency through cross-training and operational improvement initiatives

Cerințe

  • Bachelor’s degree in accounting, finance, business, or a related discipline, or equivalent relevant experience
  • Approximately 3–6 years of experience in accounts receivable, cash application, finance operations, shared services, or a related financial function
  • Practical understanding of AR processes, including payment application, account research, reconciliations, aging, and collections
  • Proficiency with Microsoft Excel for organizing, filtering, comparing, and analyzing transactional data
  • Strong written and verbal communication skills with a professional, customer-focused approach
  • Careful, organized, dependable work style with the ability to manage competing priorities
  • Background in insurance, financial services, broker receivables, or premium accounting
  • Experience with Zendesk or a comparable case-management platform and Stripe, Paymentus, or another billing system
  • Experience collaborating with outsourced or offshore service teams under defined service-level expectations
  • Familiarity with audit support, internal controls, and evidence-retention practices

Beneficii

  • Competitive salary with a bonus tied to individual and company performance
  • 401(k) plan with competitive company matching
  • Health, vision, dental, and flexible spending account options, including medical, limited-purpose, and dependent-care plans
  • Employer-paid group term life, short-term disability, and long-term disability coverage
  • 24 paid time-off days, 2 Hiscox Days, 10 paid holidays, and the option to purchase 5 additional PTO days
  • Paid parental leave
  • Four-week paid sabbatical after each five years of service
  • Financial adoption assistance and medical travel reimbursement programs
  • Annual reimbursement of up to $600 for health club membership or other fitness program fees
  • Employer-paid Headspace subscription supporting mental health and wellbeing
  • Dynamic, creative, and values-driven workplace culture
  • Modern open offices with complimentary drinks

Locuri de muncă similare

Tiger Analytics

Senior Financial Crime Compliance Business Analyst

Tiger Analytics

Bridge financial-crime compliance teams and IT at Tiger Analytics, an advanced analytics consulting firm. Define AML requirements, data mappings, monitoring rules, and user acceptance testing scenarios.

Deschide