Hiscox
Hiscox
Hiscox — күрделі әрі айрықша тәуекелдерге арналған сақтандыру шешімдерімен бизнес пен жеке тұлғаларға қызмет көрсететін мамандандырылған сақтандыру компаниясы. Оның ұсыныстарына қайта сақтандыру, өнер туындылары мен жеке клиенттерді сақтандыру, арнайы бағыттар мен мүлікті сақтандыру, сондай-ақ жеке, үй, коммерциялық, саяхат және іс-шараларға арналған тікелей өнімдер кіреді. Тарихы 1901 жылдан бастау алатын Hiscox халықаралық операцияларында сақтандыру саласындағы тәжірибесін жедел әрі мұқият клиенттерге қызмет көрсетуге деген ұстанымымен ұштастырады.

Accounts Receivable Analyst

Accounts Receivable Analyst supporting Hiscox’s commercial insurance finance operations. The role covers payment application, reconciliations, collections, account inquiries, and audit documentation.

Сипаттама

  • Handle AR requests received through Zendesk, shared mailboxes, and other approved service channels
  • Review remittance details and accurately apply customer and broker payments to outstanding receivables
  • Investigate and resolve payment discrepancies, posting delays, unapplied or unallocated cash, credits, debits, refunds, and other account variances
  • Maintain extension logs, posting-delay trackers, and other operational records while following up on and escalating aging items
  • Review and process Broker of Record requests, routine payment corrections, refund requests, and other account-maintenance tasks
  • Support collections by reviewing overdue balances, contacting brokers or customers, documenting outreach, and escalating unresolved issues
  • Assist with month-end and year-end close activities by preparing schedules, researching open items, and supplying requested documentation
  • Respond to internal and external audit requests by retrieving complete, well-organized supporting evidence
  • Analyze recurring inquiry patterns, process gaps, and root causes, then recommend practical improvements
  • Help strengthen process consistency through cross-training and operational improvement initiatives

Талаптар

  • Bachelor’s degree in accounting, finance, business, or a related discipline, or equivalent relevant experience
  • Approximately 3–6 years of experience in accounts receivable, cash application, finance operations, shared services, or a related financial function
  • Practical understanding of AR processes, including payment application, account research, reconciliations, aging, and collections
  • Proficiency with Microsoft Excel for organizing, filtering, comparing, and analyzing transactional data
  • Strong written and verbal communication skills with a professional, customer-focused approach
  • Careful, organized, dependable work style with the ability to manage competing priorities
  • Background in insurance, financial services, broker receivables, or premium accounting
  • Experience with Zendesk or a comparable case-management platform and Stripe, Paymentus, or another billing system
  • Experience collaborating with outsourced or offshore service teams under defined service-level expectations
  • Familiarity with audit support, internal controls, and evidence-retention practices

Артықшылықтар

  • Competitive salary with a bonus tied to individual and company performance
  • 401(k) plan with competitive company matching
  • Health, vision, dental, and flexible spending account options, including medical, limited-purpose, and dependent-care plans
  • Employer-paid group term life, short-term disability, and long-term disability coverage
  • 24 paid time-off days, 2 Hiscox Days, 10 paid holidays, and the option to purchase 5 additional PTO days
  • Paid parental leave
  • Four-week paid sabbatical after each five years of service
  • Financial adoption assistance and medical travel reimbursement programs
  • Annual reimbursement of up to $600 for health club membership or other fitness program fees
  • Employer-paid Headspace subscription supporting mental health and wellbeing
  • Dynamic, creative, and values-driven workplace culture
  • Modern open offices with complimentary drinks

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