DPR Construction
DPR Construction
DPR Construction ir ģenerāluzņēmējs un būvniecības vadības uzņēmums, kas pats veic būvdarbus un koncentrējas uz tehniski sarežģītiem, ilgtspējīgiem projektiem. Uzņēmums dibināts 1990. gadā un īsteno gan plaša mēroga jaunas būvniecības projektus, gan telpu pielāgošanu nomniekiem un īpašus projektus progresīvo tehnoloģiju un kritiski svarīgas infrastruktūras objektos, kā arī dzīvības zinātņu, veselības aprūpes, augstākās izglītības un komerciālās būvniecības nozarēs. Uzņēmuma pieeju raksturo tehniskā kompetence, godprātība, sadarbība, darba prieks un nepārtraukta pilnveide.

Senior Content Knowledge Specialist at DPR Construction (Remote, United States)

Oversee People Practices articles, FAQs, and procedures across ServiceNow and DPR Toolbox. Improve content governance, usability, and the employee experience through tailored content and ongoing performance review.

Apraksts

  • Manage and publish internal and customer-facing People Practices content in ServiceNow and DPR Toolbox.
  • Maintain accurate, accessible knowledge articles, FAQs, SOPs, and desktop references that meet organizational standards.
  • Personalize content with tags and keywords suited to employees’ roles, levels, and locations.
  • Set and track content review, approval, and expiration schedules.
  • Work with subject matter experts to create and improve content.
  • Edit materials for clarity, readability, and consistency with organizational standards.
  • Use performance metrics and user feedback to guide content improvements and best practices.
  • Bring together recurring themes, regulatory considerations, and employee experience factors across related content.

Prasības

  • Bachelor’s degree in communications, English, human resources, business administration, or a related field is required.
  • Four to six years of experience in content management, communications, or a related field is required.
  • Experience with ServiceNow is required.
  • Experience with ServiceNow or a similar content management system is preferred.
  • Human resources experience is preferred.
  • A content management or human resources certification is preferred.

Priekšrocības

  • Work for a privately held, employee-owned company.
  • Explore new projects, career paths, and ways to shape your future.
  • Access talent development and career opportunities.
  • Join a company recognized as a great place to work.

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